Google Buzz

buzz logo1 Google Buzz

No, I’m not talking about Google being talked up in the news, blogosphere, or twittersphere.  Although I do think Google’s new Buzz concept is newsworthy.  I haven’t really caught any “little b“ buzz about it except within ”big B“ Buzz itself (although there are some news articles to be found about it).  Buzz is Google’s answer to Twitter and Facebook’s news feed.  I’m a longtime GMail user, so I saw it when it rolled out to most users yesterday.  I guess I did see one tweet and one GChat status about it when it apparently soft launched on Tuesday, which had me investigating in advance.

It was interesting yesterday to see people experimenting and wondering what it was all about, through the Buzz interface itself.  It’s apparently not totally intuitive for everyone.  I generally like it and get it though, and I’m not the only one.  There was a lot of people posing questions or concerns through Buzz status updates, and other folk responding back about how they thought things worked and made sense.

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It Takes a Village to Build a Corporate Blog

Corporate blogs benefit greatly from a collaborative effort to produce and maintain. While it’s easy for anyone to start a personal blog in seconds, a company blog takes considerably more thought and planning to execute.

We are fortunate to have talented and engaged clients and want to highlight a couple of our most successful blog launches for The Alter Group and Bliss PR, which each benefit from multiple contributors. These projects engaged talented designers and thought leaders outside Astek who were essential to the end results. Both blogs run on custom installations of Wordpress.

Astek’s focus on helping our clients produce blogs over the past few years is especially rewarding since the client has so much influence over the life of the end product, which changes nearly daily.

Case Study #1
Alter NOW and ALTER+CARE Inspire blogs featuring podcasts
Business Focus: One of the nation’s preeminent corporate real estate development firms.
Blog Focus: Corporate Real Estate, Finance, Economy, Healthcare
Approx. Combined Monthly Visitors: 4,800+
Original launch: April 10, 2008
Redesign and ALTER+CARE Inspire launch: April 6, 2009
Featured in: Alltop.com

Astek worked closely with The Alter Group team over several months to hone the voice and focus of the blog, identify and train contributors on software, design the feature set needed, and deploy a flexible platform for growth. The initial budget was low to make sure appropriate resources could be committed consistently and to prove ROI before “going big.” Once the process and message proved stable, we engaged a designer to add the finishing touches that make the blog what it is today.

Dramatic color and imagery set Alter NOW apart from other blogs:

Picture 163 It Takes a Village to Build a Corporate Blog

Consistent and careful use of relevant imagery in each article pulls the reader in:

Picture 173 It Takes a Village to Build a Corporate Blog

The footer of each article features a ShareThis link for easy distribution across email and other web sites (important for viral growth to reach new readers), the author photo, name, relevant categories and tags, and a link to leave a comment, which invites readers to become part of the ongoing conversation blogs present. This article also features a link to the corresponding podcast on the subject.

Picture 233 It Takes a Village to Build a Corporate Blog

The sidebar features easy subscription links, quick links to the podcasts, and prioritized standard blog features such as search and recent posts:

Picture 203 It Takes a Village to Build a Corporate Blog

Both blogs are featured prominently on The Alter Group home page for easy access:

Picture 213 It Takes a Village to Build a Corporate Blog

Case Study #2
B2B Bliss » PR for Thought Leaders blog
Business Focus: Business-to-business strategic media relations and marketing communications
Blog Focus: B2B marketing, public relations, professional services, financial services, and healthcare

Working with BlissPR to design and launch their blog was, well, blissful! They had been planning this launch for some time so the overall strategy and content development were in good shape. BlissPR primarily needed a partner to help with design, production, and blog deployment and integration strategy.

BlissPR wanted to integrate the new blog into their existing Web site, which presented a unique set of design opportunities and challenges. The new design features a prominent masthead for the blog with subscription links and a search box. Each article on the home page is clearly delineated with a green title bar, photo of the author, and crafted abstract leading to the full story. The “Share” link has plenty of room to breathe, highlighting the importance of this word of mouth feature.

Picture 243 It Takes a Village to Build a Corporate Blog

The side bar focuses on the people behind the blog to provide context to visitors. A brief description of BlissPR is immediately followed by photos linking to bios of all the authors. This is a great way to add personality to your blog. The sidebar is followed by standard blog elements like tag cloud and recent posts.

Picture 263 It Takes a Village to Build a Corporate Blog

We’re very proud of our clients’ ongoing success with these publications. Please check them out and remember to leave a comment!

Alter NOW and ALTER+CARE Inspire
B2B Bliss » PR for Thought Leaders

Here’s a succinct list of five things you can do to improve your corporate blog. The three blogs featured above stand as testimony to these recommended tactics.

AstekArrow6 It Takes a Village to Build a Corporate Blog This post was featured in ePiphany, Astek’s Monthly Newsletter |  Other ePiphany Articles 

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App Sampler Platter

Wondering what the deal is with these “apps” on Facebook or LinkedIn?  Or perhaps like me up until recently, Facebook apps are old hat while LinkedIn’s offerings are more unknown.  Well, firstly, app is short for application.  An application in the social networking context is an extra, optional element to include in your profile.  It adds functionality beyond the core information displayed about you and your activity on a particular site.  Apps often bring external information into your profile, and this is where they are arguably most useful.  For instance, if you or your company has a blog, you can display its feed on your Facebook or LinkedIn profile.

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3 Ways to Convince Your Boss to Use Social Media

We get this question regularly enough that I wanted to share a few quick talking points you can use to convince your boss that engaging with social media is not optional. The longer you wait, the more you’ll miss. A common reaction to social media is that companies don’t want to use another marketing channel, or they don’t have time to join yet another social networking site. Well, it’s time to make time. The good news is you can control how much you get involved — just be sure to get involved.

1. Low cost of entry

The key thing to realize with social media is that it costs very little to get started. Free tools like Facebook, Twitter, and LinkedIn are available to connect directly to people and get your message out. Free services like Google Alerts give you a glimpse into what people are saying about your company. Free blog hosting makes getting started easier, though we usually recommend spending a nominal amount on some custom branding and consulting so that your blog stands out and is found on search engines.

Rather than money, what social media requires most from you is time: time to participate, time to contribute, time to engage. If you are fighting an uphill battle in the office, then you may have to consider investing your own time off the clock to get the ball rolling and produce some tangible results. Try one or two services at a time until you become comfortable with the medium. You are better off fully engaging with one or two social media tools than signing up for all of them at once.

2. The conversation is happening. All you can do is join.

Social media is less about delivering a one-way message and more about engaging with your clients. The fact is that people are out there having public conversations about your company or products. Social media is your opportunity to meet them on their own turf to talk about their experiences, complements, and complaints. Think of it as an opportunity to gain insight into the mind of your clients rather than a burden.

It’s important to listen before you join a conversation, as you would at a party. Make sure you understand the conversation and represent yourself honestly and transparently. Be sure to disclose your relationship with the company and express your genuine opinion, update, or concern. People will often tell other people about the interaction just because you bothered to reach out. Word of mouth is the most powerful form of marketing.

3. Demonstrate credibility

You are good at what you do. Your boss is even better. Your clients know that, but bringing in new business requires convincing new people that you have what they need. Starting a company blog and/or podcast, commenting on other sites such as forums and wikis, contributing to the body of social expertise that is being constantly updating and expanded are all ways to show people who you are and how you think. And chances are you offer services with which even long-standing clients aren’t familiar, which could lead to more business when they see what you publish.

What results can you expect?

People respond positively to increased customer service with responses to comments wherever they are, access to real representatives from a company not hiding behind phone banks, and direct timely expertise in the form of blogs and commentary. These are all tools that work together to deliver leads and expanded trusted networks.

As long as you consistently represent your brand and exercise full disclosure, people will remember where the information came from. It won’t happen overnight, but over time you will see benefits as people become more deeply aware of what you offer, whether or not you’ve done business yet. If you combine social media with traditional relationship building, you’ll increase the chances of earning their business.

astekarrow 3 Ways to Convince Your Boss to Use Social Media This post was featured in ePiphany, Astek’s Monthly Newsletter | Other ePiphany Articles

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Wordpress Hack Roundup

cowboy rope lasso t Wordpress Hack RoundupOK well I only have two hacks actually, but i wanted to use this cool lasso dude image. Hence roundup. And notice how this text is wrapping around it? Well that’s hack #1. A client wanted to know if/how they could achieve this effect in their blog posts, and it actually took a little bit of doing. This Wordpress support page deals with the issue. From there I got the CSS code (see below) I needed to add to my theme’s style.css file in order to make it work. Newer themes might already have it.

In any case, once it’s there you can set the text wrapping in your blog’s web console. When editing your post there, click an image, then the little picture icon that shows up in the upper left, and set the alignment as desired. I draft and publish my posts via MacJournal, and unfortunately as far as I can tell I still have to go into the web console to set text wrapping for an image.

Here’s the CSS code needed to make text wrapping on images work:

img.alignright {float:right; margin:0 0 1em 1em}

img.alignleft {float:left; margin:0 1em 1em 0}

img.aligncenter {display: block; margin-left: auto; margin-right: auto}

a img.alignright {float:right; margin:0 0 1em 1em}

a img.alignleft {float:left; margin:0 1em 1em 0}

a img.aligncenter {display: block; margin-left: auto; margin-right: auto}

Now, hack #2. We run on Windows web servers, which for Wordpress is not entirely straightforward. But it seems to work just fine with a little tweaking. Still, I had a problem with auto upgrades and theme editing from the web console. And I put off looking into since it was just an annoyance. This support topic describes the problem’s symptoms and solution. Indeed, granting the Network group write permissions on the blog directory made auto upgrades and theme editing work.

Keywords and Categories and Tags, Oh My

With billions of web pages out there, the web would be utterly useless without search engines and tools that help us label and categorize content to make it easier to find. This taxonomy breaks down into “meta data,” which is extra information that you attach to a piece of content to help describe it, and the content itself. A good example is a digital photograph. It’s likely that you usually only look at the photo itself, but your camera automatically attaches meta information such as date/time and perhaps location. New face recognition software makes it even easier to find that particular photo you’re looking for in your library of thousands.

What do categories, tags, and keywords all have in common? These are all tools we use to organize and classify information in order to make it easier for people to find when they need it. I’ll describe each below using this blog post as the consistent example to illustrate the differences.

I’m going to start with categories since they are the most intuitive. Categories are used to define general topics of interest related to a subject. You can see the Astek Blog categories listed to the right of this post. Categories serve two very useful functions when applied to blogs. 1) It helps the readers know at a quick glance the general topics being covered by the blog. 2) It helps the author(s) stay focused. Blogs are best when they are focused around a certain set of topics and this is an easy check to make sure the blog post is still on track. It is common to see something generic like “General” as the only category. While this can be applicable in some cases, it’s typically not an effective way to label your posts.

picture 610 Keywords and Categories and Tags, Oh My

Categories are common in blogging software. You can typically define the categories you want to write about, and each time you write a post simply select the categories that apply to that post. If you find yourself commonly wanting to write about a category that isn’t in your list, go ahead and add it. Just remember to keep your list relatively short (fewer than ten) to make it easy on the reader. In this case, I used the following categories for this post:

Categories: ePiphany Featured Story, Marketing, Social Media, Technology, Web

As it becomes easier and easier for anyone to create and distribute content of all types on the Internet, categories quickly start to become a fairly limited way to organize information. Enter tags, which have become popular in the past few years. While I recommend putting a limit on the number of categories you use, there is no practical limit the number of tags you can attach to your content. Any significant concept word that is related to your text is worth putting in as a tag.

Tags are single-word labels that you can add to as you go. A tag “word” might actually contain more than one word, but it’s important that the tag have no spaces for consistency. Whereas I felt limited to five related categories for this post, I assigned ALL of the following tags to describe the article I’m writing:

Tags: apple, astek, blog, bookmarking, categories, community, content, design, distribution, how-to, information, internet, keywords, Marketing, media, publishing, search, seo, sharing, social, socialmedia, tags, Technology, tip, tool, Web, web2.0, writing

To get an idea of all the specific areas we cover in the Astek Blog, check out our tag cloud:

picture 89 Keywords and Categories and Tags, Oh My

Okay, that looks cool, but what does it mean? Notice how some of the words in the tag cloud are larger and bolder than others? Technology, Web, socialmedia, Entrepreneurship, etc. The more a single tag is used to describe each post on this blog, the larger and bolder that tag will become in the tag cloud. This makes it easy to see at a glance which topics are covered more than others, which gives readers a more detailed topical view of the blog content. Click on a tag to see all the posts related to that word or concept.

Tags emerged from social media. Delicious.com and Flickr.com were at the forefront of developing this technology a few years ago. Since then, tags have become the commonplace method of assigning labels to vast amounts of information to make it easy to find later. I recommend you sign up for a free account at Delicious.com to store all your web bookmarks in one location (great for accessing from various locations). There is also no better way to demonstrate how tags depend on the community to make sure people are using them consistently. When you bookmark a site in Delicious.com, the community suggests several tags that other people have used to describe that web site. Typically the community gets it right, which means you have to think less about what tags to use. It makes everything quicker and more reliable.

In the following example, I tried to bookmark Apple’s web site in Delicious. Since I had already bookmarked it, Delicious shows me all the tags I had already used (highlighted in gray boxes). However, since that was awhile ago, the community has applied many new tags to describe the site. All I have to do is click on the new tags I want to assign to the bookmark.

picture 129 Keywords and Categories and Tags, Oh My

Then, when I want to find a particular web site, I can use tags to filter my bookmarks. In order to find Apple on my Delicious.com account, I might type the following tags:

Tags: computer hardware ipod

In that example Apple is the only site that has all three of those tags attached to it. If I remove the “ipod” tag, I get six results (including Apple) that are related to “computer hardware.” Go ahead and try it yourself.

picture 139 Keywords and Categories and Tags, Oh My

In the blogosphere, prominent blog search engines like Technorati and blog authoring tools like Wordpress collect tags from all the people who use these services. When you write a post on Wordpress, it suggests tags that others have used based on the content you are writing. The more people consistently use tags to describe content, the easier it becomes to discover content that relates to other web sites. We’re moving away from meticulously crafting the taxonomy, and instead tossing it all in the bag. The trick is if we put a tag on everything on the way in, we’ll know where to grab it on the way out.

Last, but certainly not least, we have keywords. I’m going to save an in-depth discussion of search engines for another ePiphany, but keywords are used most heavily when using sites like Google, Yahoo, Alta Vista, etc. to find specific content on the web. Search engine optimization (SEO) is also called search engine marketing.

If you’ve stuck with me so far, you might be asking yourself what the difference between a keyword and a tag is. The key difference between the two is that tags are attached to content and keywords are IN the content itself. It’s a special combination of art and science to properly optimize a page on a web site. First we find the keywords that people are using to find that type of content, which is not always intuitive and requires research. Then we integrate these keywords directly into your content through strategic copy writing to allow search engines to find them contextually. The trick here is preserving the integrity of the authored material while making it searchable.

Gone are the days of loading up meta keywords behind the scenes and being done with it. A good SEO strategy requires consistent monitoring and tweaking.

A Few Things To Keep In Mind:

Pluralization and alternate forms are always a bit weird with tags. I usually just put both forms in. You never know if someone will search for “finance” or “financial” or “finances.”

Spelling is something common to all of these. A misspelled tag or keyword will result in the content potentially not coming up. Some people optimize for misspellings to grab some low hanging fruit (e.g., micorsoft).

There is common confusion about the “rules” of tagging. Particularly when you get into the semantics of multi-word phrases like “social media.” My advice is to use any variation of the tag you think is appropriate. In that case I would use “socialmedia,” “social,” and “media” as separate tags.

Feel free to post questions in the comments.

astekarrow10 Keywords and Categories and Tags, Oh My This post was featured in ePiphany, Astek’s Monthly Newsletter |  Other ePiphany Articles 

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Bloggers Aren’t Journalists to The House

If the world isn’t ready to accept bloggers as journalists, then I must ask why it is that bloggers want to be considered journalists. I got out of journalism because I didn’t want to fight against the corporate interests and failing profit models. Social media, in particular blogging and independent journalism, has given me new hope in using broader sources of writing and investigation to find the truth. After all, isn’t that what journalism is really about? Reporting the truth as accurately as we can.

Not that I think all major news outlets need to go away. It might prove difficult for a group of bloggers to put together a reporting mission in Iraq. But I see more hope than hobby in the new regimes of citizen truth seekers. As even the most prominent journalism schools turn the study into more marketing than reporting, we must all question who really will have more access to and interest in the truth in the future.

The key issue here is defining who the government can force to reveal their source. Journalists are protected under the new bill. Bloggers and freelancers are not.

Anatomy of a Blog

There is no doubt that blogging is becoming an important and increasingly prevalent business tool. “In March 2008, Universal McCann published a report that indicated 184 million blogs worldwide were created, with 346 million people reading blogs globally” (from PR 2.0). As companies become convinced that blogs are more than just a passing phase and begin integrating them into organizational and marketing initiatives, professionals who are coming a little late to the blogosphere party may be worried about getting up to speed. Luckily, blogs in are incredibly simple, consisting of just a handful of basic components. Click on the image below to view an enlightening blog dissection.

bloganatomy 400w1 Anatomy of a Blog

astekarrow14 Anatomy of a Blog This post was featured in ePiphany, Astek’s Monthly Newsletter | Other ePiphany Articles

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Using FriendFeed to Facebook a Single Author’s Posts from a Multi-Author Blog

I wrote recently about how easy it is to import your blog posts into Facebook. Though this still stands for those of you who write a blog by you and only you, for those of us who are a contributor to a blog with multiple authors, things get a little hairier. So I thought I would write out some simple to follow, step-by-step instructions.

If you follow my previous directions, the posts will come in with no authorship attributions, so it will appear as though you authored every post. In fact, it will show up in the news feed as “[Your Name] wrote [Blog Post Title]” even if you did not in fact write that particular blog post.

The Facebook import feature is so basic that there is really no way (that we found) to parse out an individual author. It took some doing, but we eventually figure out a way to import only the posts of a particular author into their Facebook profile using a service called FriendFeed.

Using FriendFeed (and some duct tape and a hammer) we followed the steps below to force a single author RSS feed we could use with Facebook.

  1. Open a new FriendFeed account.
    • Skip the step asking you to “Find your friends“.
    • You should only use this FriendFeed (FF) account for the blog(s) you write that you want to import into Facebook. So if you’ve already got a FF account with a bunch of other stuff on it start a new one. If this is your first FF, start a second account if you want to use FF as it was originally intended.
  2. Click ”Me“ in the left hand column (Red box in image below).

picture 14 Using FriendFeed to Facebook a Single Authors Posts from a Multi Author Blog


  3. Click ”Blog (Green box in image above). You will come to this screen:

picture24 Using FriendFeed to Facebook a Single Authors Posts from a Multi Author Blog
  4. Enter your blog URL.

  5. Select the box that says This blog has multiple authors.

  6. Enter the ”author’s name“.
    • NOTE: For a Wordpress Blog, this should be the name the author uses to sign in to write posts. For instance, my display name on the Astek Blog is Katie Hawkey, but my sign-in name is khawkey. No data was imported when I used Katie Hawkey, but khawkey works perfectly. 

  7. Click ”Import Blog“.

  8. Click the ”Feed“ tab and you should see your posts and only your posts in the feed like this:

picture 34 Using FriendFeed to Facebook a Single Authors Posts from a Multi Author Blog
  9. Repeat steps 3-8 to add any other blogs you write for that you wish to appear in Facebook.
    • Since you will be named as the author of the post by Facebook you should only import blog contributions that you write.

  10. Look for the RSS feed symbol at the bottom of the screen next to ”Other ways to read this feed:” (marked in image above with a red rectangle).

  11. Right click on this and copy the link/shortcut. 

  12. Log into Facebook and go to: http://www.facebook.com/editnotes.php?import.

  13. Copy your RSS feed link into the field.

  14. The last 4 letters of the URL will be “=atom”. Change this to read “=xml”. 

  15. Accept the user agreement and click “Start Importing”.

  16. Accept the imports and you are all set!

One drawback of doing it this way is that you will only get the titles and dates of your posts imported. On the plus side, each post will be marked with your Blog name which should increase awareness of your blog and the single link will hopefully drive traffic to your blog. You may want to go into your profile and add a Notes tab if you don’t already have one.

picture 44 Using FriendFeed to Facebook a Single Authors Posts from a Multi Author Blog

How to Subscribe to an RSS Feed (And Why You’d Want to Do Such a Thing)

Do you have a few favorite websites that you find yourself returning to on a regular basis to check for new content, like news sites or a favorite blog or sites featuring local events?  Did you know you can set up a news/blog aggregator (commonly referred to as a “Feed Reader”) that will gather all new posts to your favorite sites in one spot for easy reading?  You could even receive notification by email when your favorite site has a new post.

For our “How To” this month, we are giving you step by step instructions for subscribing to RSS feeds using the feed readers at NewsGator.com.

desktopfeedreader How to Subscribe to an RSS Feed (And Why You’d Want to Do Such a Thing)

NewsGator Desktop Feed Reader

(Other popular readers include:  Google Reader, Bloglines, NetVibes, My Yahoo! and many others.)

The thing we love about NewsGator is that they offer a series of free readers that you can view online, on your desktop, from Outlook, or on a mobile device.  All their products sync together seamlessly so if you read a blog post on your mobile device, the post will be marked as read on your desktop application and online as well.

Follow these easy instructions to set up your NewsGator Feed Reader(s)!

For an Online Feed Reader:

  1. Go to www.newsgator.com/individuals
  2. Scroll down and click “Try Now” under NewsGator Online
  3. Click “Create free account!” and set up an account

To Add Feeds:

  1. Copy the RSS link from the blog you want to follow.
    1. Right click on the Blog’s RSS button (should look like this: feed icon32x321 How to Subscribe to an RSS Feed (And Why You’d Want to Do Such a Thing).
    2. hose “Copy Shortcut” or “Copy Link Location.”
  2. On your Newsgator.com page click Add Feeds.
  3. Paste the URL of the feed into the field.
  4. Click “Add Feeds.”

For a Desktop Feed Reader That Syncs with Your NewsGator Online Account:

For PC’s

  1. Go to www.newsgator.com/individuals
  2. Click “Free Download” under FeedDemon for Windows
  3. Follow Installation Wizard
  4. When prompted for a username and password choose “Existing Account” and enter login information used for NewsGator.

For Mac’s

  1. Go to www.newsgator.com/individuals
  2. Click “Free Download” under NetNewsWire for Mac
  3. Open the application
  4. Under Preferences go to “Syncing”
  5. Click “Create Account, or Login”
  6. Click “Existing Account” and enter Username and Password used for NewsGator account.
  7. Click “Continue”
  8. Enter your email address and click “Finish”
  9. Close Preferences
  10. Click Refresh All and it should pull in any feeds on your NewsGator.com account.

iPhone and Mobile applications are also available at the same site: www.newsgator.com/individuals.

picture 171 209x300 How to Subscribe to an RSS Feed (And Why You’d Want to Do Such a Thing)

iPhone RSS Feed Reader

Get Email Alerts of Blog Activity
If you’re like me, you might like notification when new postings are up on your favorite blog.  Some blogs, like ours, allow you to sign up to receive email alerts through the Blog’s RSS options.  If you find a blog does not have this service but you’d like to set it up, there are several free services out there that will send you email, IM or mobile alerts either once a day or as activity occurs.

One service that offers a variety of alert options is Yahoo! Alerts.  To set up alerts using this system, you will need to sign into (or create) your Yahoo account, then:

  1. Copy the RSS link from the blog you want to receive alerts about.
    1. Right click on RSS button.
    2. Chose “Copy Shortcut” or “Copy Link Location.”
  2. Go to alerts.yahoo.com.
  3. Click on “Feed / Blog.”
  4. Paste the RSS feed link into the field under “A.”
  5. Choose how often you want Alerts delivered:
    1. As they happen.
    2. Once a day, if there are changes.
    3. Choose how you want your Alerts delivered:
      • Email.
      • Yahoo! Messenger.
      • Mobile.

astekarrow How to Subscribe to an RSS Feed (And Why You’d Want to Do Such a Thing) This post was featured in ePiphany, Astek’s Monthly Newsletter | Other ePiphany Articles

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