Website Redesign – Where to Start?

As the Web world continues to evolve every day, Astek moves right along with it. While we offer a wealth of services related to newer Web strategies and tools such as social media, good old fashioned websites are still alive and strong.

Sometimes it can be hard to know where to begin if you’ve been given the task of redesigning your company’s website. Having been through this process numerous times, I’ve shared some of my own thoughts and good articles I’ve read recently that can help you through the earliest stages of redesigning your website.

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Evolution of Local Services – Customers Get What They Want

This month we’re writing about things that inspire us. In our digital world there are countless innovations, so I’m often inspired by new approaches to old problems.

I’ve noticed a shift in how local services are supplied to consumers and businesses. Until recently, websites vying for the holy grail of bringing local customers and service providers together used classified- or forum-type websites that allow service providers to post what they do generically. Customers were expected to sift through these listings or post what they needed and hope for the best. This paradigm is being uprooted due to rapid advances in Web and mobile technology that put the customer in charge.

 Evolution of Local Services   Customers Get What They Want

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Going Mobile? How To Survey Your Customers

Whether you are publishing content or selling products, you need to make it as easy as possible for your customers to get to your goods on their terms. Mobile usage is growing exponentially and will be an increasingly essential part of your toolkit to keep your customers coming back for more.

But if you’re just starting to think about how to go mobile, it can be hard to know where to begin. Two of the key things you’ll need to research are what mobile devices your customers are using now and what they want to use in the future. This information will help you make the right decisions when planning how to allocate your valuable resources.

Review Your Analytics

You should have Web analytics running on your website. Google Analytics is a top-notch free tool that will tell you a lot about how people are accessing your content. While analytics are useful, they don’t tell you the whole story. You also want to know how people ideally would view your content, which isn’t completely revealed until you’ve created an optimized mobile experience.

mobile survey1 Going Mobile? How To Survey Your Customers

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