2011 Lessons and Looking Ahead

2011 was an amazing year of learning and growing at Astek. In our industry things change pretty much daily, even hourly. We are lucky to work with so many forward-thinking clients and partners who understand that building real success in this market takes time, discipline, and communication. Oh yeah, and we think life’s too short not to have a little fun along the way.

Early in the year, Rachel and I attended SXSW Interactive, a top-tier conference for all things Web, mobile and social in Austin, TX. One of our top goals was to find the ideal social media management/monitoring/analytics platform with enterprise capabilities and agency pricing. We’ve met some talented people along the way with some pretty cool products, but there is a lot of room for growth in this space. We’ll be rolling out a new social media event product of our own in the coming weeks — stay tuned!

Supporting an ongoing effort to get more social at Astek, we started video recording the strange and mystical things that happen at Astek staff meetings. Here’s a glimpse:

In June, we kicked our relationship with SIPA up a notch and have worked since then to increase their social media efforts. It’s greatly rewarding to work with a group that understands social media are about creating relationships, and just like relationships in the “real world,” there is no easy button or shortcut.

specialized information publishers association sipa logo 2011 12 28 12 58 2011 Lessons and Looking Ahead

Who is SIPA, you may ask? SIPA, the Specialized Information Publishers Association, is the international trade association dedicated to advancing the interests of commercial information providers (paid content) serving niche communities. These are primarily B2B trade journals, but members also include consumer-oriented Kiplinger and publishers serving other markets. There are numerous SIPs (specialized information publishers) out there serving all kinds of niche community information needs, whether or not they identify themselves with this group.

We’ve been SIPA members for years, teaching and learning along with top publishing talent, and in June we started managing social media for SIPA’s annual publishing conference in Washington, D.C. We applied what we learned at SXSW and other places along the way, creating a robust social media event experience. More recently, it seems like a dream that I was swimming in the Atlantic just a few short weeks ago following the SIPA Miami Publishing Marketing Conference, where we had four Astek team members speaking, learning, and helping.

At the Miami conference last year, I led a roundtable discussion on mobile publishing and met a publisher called The Medical Letter, who needed help building mobile apps on all major platforms (iPhone/iPad, Android, Blackberry). We worked diligently with them and our friends at FanWide to create cutting edge publishing apps and successfully launched the iPhone/iPad and Android versions. In the spirit of mutual learning and sharing, my client and I presented a webinar hosted by SIPA to inform other publishers about how to step into the mobile space.

TML mobile app collection sm 2011 12 28 12 58 2011 Lessons and Looking Ahead

In the four years I’ve been on Twitter, I’ve seen it grow from an esoteric geek-oriented communication platform to a widely adopted and ubiquitous brand imprint on websites everywhere. Yet many people I talk to still question its worth for driving revenue. As we’ve embraced Twitter as the ideal communication platform for events and conferences, I’ve noticed that finally people are able to grasp the potential for this simple, yet powerful medium for enhancing communication at an event and also bridging the communication gap between cyclical events in ways not before seen at this scale.

 2011 Lessons and Looking Ahead

As we continue to connect the dots for publishers and other event promoters, we continue our decade-long focus on content management solutions facilitating the digital publishing revolution. Astek’s own CMS, Webany, is ideally suited for the Web-first editorial trend that continues to gain momentum. Basically, rather than thinking about getting your print publication onto the Web, publish in real-time on the Web and build your print publication from there.

We’re so excited that our lady, Webany, is growing up right in the middle of the dramatic shifts in the publishing industry, and is flexible enough to handle them. Haven’t been introduced yet? Just ask. We’d love to show you some of her newest features including robust digital rights management and the ability to export articles and other information directly to Adobe InDesign, the preeminent desktop publishing platform, via XML.

Reversing a publisher’s workflow is not a task to be taken lightly, so we lend our expertise to the process in addition to the technology, which is a combination that’s future-proofing editorial teams around the globe. As publishers figure out the moves that work for them along the way, we enjoy learning and teaching as we go. 2011 brought many clients to Webany, including Wiley Publishing, The Alter Group and Staff Management.

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Contributing to our community is a core mission at Astek, so recently we were proud to launch a new brand and website for Promethean Theatre Ensemble, our 2011 Astek Grant recipient. Along the way, we greatly expanded the digital marketing program for The Chicago Dancing Festival and got new websites launched for The Jeanine Sheridan Foundation, DanceWorks Chicago and Chicago Human Rhythm Project (CHRP) as well. Yep, we like to move.

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And last but not least is a particularly rewarding combination of app dev and do-gooding. This multi-year project with My25, which is partially funded by the USDA, has engaged Astek to help tackle the growing obesity epidemic in America. My25’s approach is to use software and community tools to encourage better eating through realistic meal-planning based on simple and proven plate portioning techniques. We designed a prototype for the next generation of the software and created this video to help with fund-raising (yes, we spent more time on this than the staff meeting video).

Thanks for being a part of our ongoing exploration and we look forward to connecting you with your goals in 2012!

AstekArrow 2011 12 28 12 58 2011 Lessons and Looking Ahead This post was featured in epiphany, Astek’s Monthly Newsletter |  Other epiphany Articles 

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Technology in the Museum

Do Bullies Run Social Networking?

An old college friend who avoids social networks addressed an intriguing problem recently:

“I’ve just decided what it is I don’t like about Social Networking… it’s the idea that it, when push comes to shove, my people can bury your people… Please, tell me I’m wrong, that the end result doesn’t allow those with the most connections to dominate society further for their own benefit at the expense of those with the fewest connections. Much like the rich vs. the poor struggles of yesteryear, only now we can rise above money – look, it’s purely about fame and how well you’re liked.”

bully3 Do Bullies Run Social Networking?

As an indirect middle finger to bullies of the past who gained advantage by physical body size, bullies in the social networking world are often the geeks! One of the reasons people are racing to Google+ is that it’s easier and more natural to organize friend groups based on the way humans naturally organize themselves rather than feeling like you’re a database admin trying to maximize the efficiency of a friend database.  

Somewhere deep within Facebook are the tools and settings to make sure the people you care about show up before the “bullies.” Also, perceptions are skewed when Facebook’s algorithm tends to give people exposure simply for talking more rather than saying something you’d necessarily care about. Google+ Circles seem to move this in the right direction by making it easier and more intuitive to share certain info with specific groups.

I’m not 100% sold on Google generally, as it often behaves as one of the biggest bullies out there. I think all of this is perhaps the greatest social experiments we’ve ever witnessed, certainly the most public. And like all things, once our fascination with the technology wears off we can just get back to being people. Until then, I agree that human nature seems only to fight against the true potential of this technology: to bring us together and make people more efficient and benevolent. It unfortunately tends to provoke paranoia, greed, and ego as well.

Humans and other primates are intoxicated by celebrity. Social media has elevated many of us to a level of semi-celebrity, but still lends power to those with means and connections above the masses. I’m not sure this will ever change, as I do believe it’s part of our very nature, for better or worse. I share the dream of technology enabling collective good, but feel that we are quite far from fully realizing it.

SIPA 2011 Publishing Conference in D.C. Recap

We’re big fans of the Specialized Information Publishing Association (SIPA), an organization focused on the ever-changing needs of niche publishers, typically in the B2B space. As members and speakers, we’ve enjoyed getting to know the diverse groups involved, and I often learn as much as I teach at their seminars, since publishers are in the middle of a bone fide revolution.

Tom Lynch and I attended the national conference in Washington D.C. this month, and added “exhibitor” to our list of credentials. Astek’s growth has always been fueled by word of mouth from our happy customers (thanks!), but we felt it was important for us to add another layer of support for SIPA, as well as to get some extra exposure for Astek by having a booth that stood out and quickly became known as “Astek Lounge.”

I’m thrilled with how well our booth turned out, thanks largely to Vin at Vin Design, who is an expert in experiential design.

Astek SIPA booth andy swindler tom lynch2 SIPA 2011 Publishing Conference in D.C. Recap

First things first. Tom and I headed over to IKEA to pick up some essentials. We were creating something very different from the blue table we were provided — a space that would invite people to come in and stay awhile. And it worked!

Astek SIPA booth tom lynch IKEA2 SIPA 2011 Publishing Conference in D.C. Recap

While we were giving away real apples (on the right), we decided to have a contest and give away another Apple in the form of a new iPad 2. People entered by scanning our QR code (on the left) to register for our ePiphany newsletter. This gave us an opportunity personally to help several SIPA members get their QR code readers installed and working on their smart phones, which proved most painful on Blackberries.

Astek SIPA booth2 SIPA 2011 Publishing Conference in D.C. Recap

Check out Astek iPad winner Brad Forrister, of M. Lee Smith Publishers/Business & Legal Resources, basking in his new toy (green cover of course):

Astek SIPA booth ipad winner brad forrister2 SIPA 2011 Publishing Conference in D.C. Recap

We had fun experimenting with colorizing QR codes, and used them on the table tents strewn throughout the lounge to make it easy to learn more about Webany CMS, ePiphany, and the people at Astek:

Astek SIPA booth webany tent2 SIPA 2011 Publishing Conference in D.C. Recap

Astek SIPA booth ePiphany tent2 SIPA 2011 Publishing Conference in D.C. Recap

Astek SIPA booth people tent2 SIPA 2011 Publishing Conference in D.C. Recap

I gave a talk on mobile publishing to a standing room-only crowd. Every couple of years publishers are thrown for a new loop in technology: SEO, CMS, social media, and now mobile. We’re helping many publishers figure out how to go mobile, which is the fastest growing content consumption market.

SIPA is a very progressively-minded organization, and hired Astek to run Twitter for the whole conference. Rachel was putting in 12-hour days back in Chicago, but it was a raging success. Several members participated, both those at the show and ones who could not make it. We had two Twitter walls (one shown below with Kati and Anne), and hashtags for the conference and each seminar to facilitate macro and micro topical real-time conversations.

SIPA2011 kati anne2 SIPA 2011 Publishing Conference in D.C. Recap

I tweeted the awards ceremony in real-time and Rachel picked up the broadcast to retweet through @sipaonline. It was a blast and really demonstrated the power of Twitter to the attendees. We’re racing with it, offering this service to all kinds of conference organizers. Twitter has come a long way since I first wrote about it in 2008, and the conference aspect has become the clearest way for me to explain its true potential to people.

We had a tiny bit of downtime in the booth, which Tom used to show me how to juggle apples:

Astek SIPA booth tom lynch apple juggle2 SIPA 2011 Publishing Conference in D.C. Recap

At the end, we donated the IKEA furniture to the local Boys & Girls Club of America, who were as thrilled to get it as we were not to ship it home. Now that’s a win-win.

See you in Miami!

AstekArrow4 SIPA 2011 Publishing Conference in D.C. Recap This post was featured in ePiphany, Astek’s Monthly Newsletter |  Other ePiphany Articles

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My25 Videos Demonstrate New Approach to Software Prototyping and Fundraising

We’ve reached the end of a significant phase with eMainstay, a client with whom Astek has spent the last three years building the My25 web-based meal-planning software to improve health and reduce management costs for communities housing people with developmental disabilities.

In order to broaden the market for the software, which has proven highly successful in numerous USDA-funded studies, eMainstay approached Astek to develop a robust new My25 prototype for the software and online community development. We chose video as the form to convey our vision for the future of our software and a truly innovative approach to household-oriented meal planning.

The videos below say it better than words. Bon Appetit!

My25 Business Overview

My25 Online Toolkit Intro

Extra special thanks to Vin Design, Kathleen Ermitage, and Sedgwick Productions for their multiple contributions to the ongoing success of this project.

The Working Wardrobe Fashion Blog Makes Forbes!

The Working Wardrobe, an Astek blog consulting client, just made #4 in Forbes’ list of The 20 Best Fashion Blogs for Professional Women. Hats off to Rachel Yeomans and her team for achieving such an honor in little more than a year of publication.

After working with Rachel to establish the initial strategy and infrastructure of her blog, nothing gives us more joy than seeing it soar like this. Once a publication is off and running, the majority of the hard work is in the diligence and discipline of writing and editing. In addition to that, Rachel has a natural ability to cleverly leverage social media channels to reach the people for whom she and her team write.

The Working Wardrobe is a publication geared towards the working individual–be it on finding a job, maintaining that job, interviewing for that job, or changing jobs–all the while knowing what to wear for that specific occasion. Please join us in congratulating The Working Wardrobe for their ongoing success!

Silhouettes Transparent2 The Working Wardrobe Fashion Blog Makes Forbes!

VeriFacts Automotive Seeks to Make the Road Safer for Everyone

The theme of the week is showing off our clients’ successes. Recently, L.A.-based VeriFacts Automotive received some nice press for their ongoing efforts to increase the quality of collision repair work through coaching and therefore increase the safety of cars on the road.

Read more about VeriFacts and President Farzam Afshar, interviewed in Parts & People magazine.

ntverifactsfarzamafshar2 VeriFacts Automotive Seeks to Make the Road Safer for Everyone

Afshar says his company’s goal “is to go into shops and evaluate their work quality and coach their technicians on what they’re doing right and wrong rather than waiting for a repair issue to get them into court and conflict.”

Astek supports this goal by providing Web consulting, back-end development, and maintenance for the organization’s custom Web applications.

Amazon Kindle iPhone App

Amazon launched an iPhone app for the Kindle. This seems to position them more firmly in the eBook distribution category than eReader manufacturer. Of course the Kindle is still the better reading experience for a long period of time thanks to its E Ink screen, but I could see them opening up the store to all kinds of devices, even competing eReaders. I was a little gun shy about buying eBooks due to the limited device compatibility, but this makes it easy to access my Kindle library from either device. Cool.

picture 6 Amazon Kindle iPhone App

In other Kindle-related news, McGraw-Hill is piloting a program with Northwest Missouri State University to bring textbooks to students via eBooks, which could save the both school and students a substantial amount of money.

BlogWell

I’m attending the BlogWell social media conference today, which is put together by Andy Sernovitz at GasPedal and The Blog Council. Really looking forward to hear how some larger companies are embracing social media, as they often have a harder time adapting to change and truly adopting the notion of transparency.

blogwell 250x250 BlogWell