7 Management Tips I’ve Learned Along the Way

Between this month’s ePiphany theme of management, a new intern starting today and a rapidly growing team under my management, it’s hard to know where to begin. Rather than recite what I see every day in management blogs and newsletters, I’m just going to share some things I’ve learned first-hand along the way.


1. Agree

I strive to lead an agreement-based life both personally and professionally. This means that I do my best to avoid assumptions and communicate directly. It’s not about being perfect, it’s about going out of your way to verify communication and understanding. Perception plays a huge part in this, as do the numerous distractions of our lives. When someone says something, try repeating back to them by saying, “Let me play back what I think I heard…”

Contracts are the most formal of agreements, and email is a mixed bag when it comes to clarity. If you find yourself going back and forth more than three times over email, you’d better pick up the phone and get to an agreement. Document the understood agreement in a simple bulleted email in which you define goals/trajectories, timelines and who is accountable for what. As with all written evidence, if something goes wrong, try to work it out without simply pointing at the contract. Contracts are not relationships. They just help us keep track of agreements.


2. Adapt

Start with what you know but learn to be flexible. Apply the best practices you’ve learned and do what you know works well for you. But always be open to the idea that something can be done better, because I guarantee you it can. Open yourself up to ideas from your team. They will be good, relevant, and “free.” They will also make your team feel more influential in your organization, which is increasingly important with younger generations.

wpid business team management leadership tips 2012 08 14 09 361 7 Management Tips Ive Learned Along the Way


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Website Redesign – Where to Start?

As the Web world continues to evolve every day, Astek moves right along with it. While we offer a wealth of services related to newer Web strategies and tools such as social media, good old fashioned websites are still alive and strong.

Sometimes it can be hard to know where to begin if you’ve been given the task of redesigning your company’s website. Having been through this process numerous times, I’ve shared some of my own thoughts and good articles I’ve read recently that can help you through the earliest stages of redesigning your website.

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Evolution of Local Services – Customers Get What They Want

This month we’re writing about things that inspire us. In our digital world there are countless innovations, so I’m often inspired by new approaches to old problems.

I’ve noticed a shift in how local services are supplied to consumers and businesses. Until recently, websites vying for the holy grail of bringing local customers and service providers together used classified- or forum-type websites that allow service providers to post what they do generically. Customers were expected to sift through these listings or post what they needed and hope for the best. This paradigm is being uprooted due to rapid advances in Web and mobile technology that put the customer in charge.

 Evolution of Local Services   Customers Get What They Want

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