Keywords and Categories and Tags, Oh My

With billions of web pages out there, the web would be utterly useless without search engines and tools that help us label and categorize content to make it easier to find. This taxonomy breaks down into “meta data,” which is extra information that you attach to a piece of content to help describe it, and the content itself. A good example is a digital photograph. It’s likely that you usually only look at the photo itself, but your camera automatically attaches meta information such as date/time and perhaps location. New face recognition software makes it even easier to find that particular photo you’re looking for in your library of thousands.

What do categories, tags, and keywords all have in common? These are all tools we use to organize and classify information in order to make it easier for people to find when they need it. I’ll describe each below using this blog post as the consistent example to illustrate the differences.

I’m going to start with categories since they are the most intuitive. Categories are used to define general topics of interest related to a subject. You can see the Astek Blog categories listed to the right of this post. Categories serve two very useful functions when applied to blogs. 1) It helps the readers know at a quick glance the general topics being covered by the blog. 2) It helps the author(s) stay focused. Blogs are best when they are focused around a certain set of topics and this is an easy check to make sure the blog post is still on track. It is common to see something generic like “General” as the only category. While this can be applicable in some cases, it’s typically not an effective way to label your posts.

picture 610 Keywords and Categories and Tags, Oh My

Categories are common in blogging software. You can typically define the categories you want to write about, and each time you write a post simply select the categories that apply to that post. If you find yourself commonly wanting to write about a category that isn’t in your list, go ahead and add it. Just remember to keep your list relatively short (fewer than ten) to make it easy on the reader. In this case, I used the following categories for this post:

Categories: ePiphany Featured Story, Marketing, Social Media, Technology, Web

As it becomes easier and easier for anyone to create and distribute content of all types on the Internet, categories quickly start to become a fairly limited way to organize information. Enter tags, which have become popular in the past few years. While I recommend putting a limit on the number of categories you use, there is no practical limit the number of tags you can attach to your content. Any significant concept word that is related to your text is worth putting in as a tag.

Tags are single-word labels that you can add to as you go. A tag “word” might actually contain more than one word, but it’s important that the tag have no spaces for consistency. Whereas I felt limited to five related categories for this post, I assigned ALL of the following tags to describe the article I’m writing:

Tags: apple, astek, blog, bookmarking, categories, community, content, design, distribution, how-to, information, internet, keywords, Marketing, media, publishing, search, seo, sharing, social, socialmedia, tags, Technology, tip, tool, Web, web2.0, writing

To get an idea of all the specific areas we cover in the Astek Blog, check out our tag cloud:

picture 89 Keywords and Categories and Tags, Oh My

Okay, that looks cool, but what does it mean? Notice how some of the words in the tag cloud are larger and bolder than others? Technology, Web, socialmedia, Entrepreneurship, etc. The more a single tag is used to describe each post on this blog, the larger and bolder that tag will become in the tag cloud. This makes it easy to see at a glance which topics are covered more than others, which gives readers a more detailed topical view of the blog content. Click on a tag to see all the posts related to that word or concept.

Tags emerged from social media. Delicious.com and Flickr.com were at the forefront of developing this technology a few years ago. Since then, tags have become the commonplace method of assigning labels to vast amounts of information to make it easy to find later. I recommend you sign up for a free account at Delicious.com to store all your web bookmarks in one location (great for accessing from various locations). There is also no better way to demonstrate how tags depend on the community to make sure people are using them consistently. When you bookmark a site in Delicious.com, the community suggests several tags that other people have used to describe that web site. Typically the community gets it right, which means you have to think less about what tags to use. It makes everything quicker and more reliable.

In the following example, I tried to bookmark Apple’s web site in Delicious. Since I had already bookmarked it, Delicious shows me all the tags I had already used (highlighted in gray boxes). However, since that was awhile ago, the community has applied many new tags to describe the site. All I have to do is click on the new tags I want to assign to the bookmark.

picture 129 Keywords and Categories and Tags, Oh My

Then, when I want to find a particular web site, I can use tags to filter my bookmarks. In order to find Apple on my Delicious.com account, I might type the following tags:

Tags: computer hardware ipod

In that example Apple is the only site that has all three of those tags attached to it. If I remove the “ipod” tag, I get six results (including Apple) that are related to “computer hardware.” Go ahead and try it yourself.

picture 139 Keywords and Categories and Tags, Oh My

In the blogosphere, prominent blog search engines like Technorati and blog authoring tools like WordPress collect tags from all the people who use these services. When you write a post on WordPress, it suggests tags that others have used based on the content you are writing. The more people consistently use tags to describe content, the easier it becomes to discover content that relates to other web sites. We’re moving away from meticulously crafting the taxonomy, and instead tossing it all in the bag. The trick is if we put a tag on everything on the way in, we’ll know where to grab it on the way out.

Last, but certainly not least, we have keywords. I’m going to save an in-depth discussion of search engines for another ePiphany, but keywords are used most heavily when using sites like Google, Yahoo, Alta Vista, etc. to find specific content on the web. Search engine optimization (SEO) is also called search engine marketing.

If you’ve stuck with me so far, you might be asking yourself what the difference between a keyword and a tag is. The key difference between the two is that tags are attached to content and keywords are IN the content itself. It’s a special combination of art and science to properly optimize a page on a web site. First we find the keywords that people are using to find that type of content, which is not always intuitive and requires research. Then we integrate these keywords directly into your content through strategic copy writing to allow search engines to find them contextually. The trick here is preserving the integrity of the authored material while making it searchable.

Gone are the days of loading up meta keywords behind the scenes and being done with it. A good SEO strategy requires consistent monitoring and tweaking.

A Few Things To Keep In Mind:

Pluralization and alternate forms are always a bit weird with tags. I usually just put both forms in. You never know if someone will search for “finance” or “financial” or “finances.”

Spelling is something common to all of these. A misspelled tag or keyword will result in the content potentially not coming up. Some people optimize for misspellings to grab some low hanging fruit (e.g., micorsoft).

There is common confusion about the “rules” of tagging. Particularly when you get into the semantics of multi-word phrases like “social media.” My advice is to use any variation of the tag you think is appropriate. In that case I would use “socialmedia,” “social,” and “media” as separate tags.

Feel free to post questions in the comments.

astekarrow10 Keywords and Categories and Tags, Oh My This post was featured in ePiphany, Astek’s Monthly Newsletter |  Other ePiphany Articles 

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Normally it’s embarrassing to admit you missed the latest technology boat.

“Especially if you’re say, a journalist, who’s paid to be informed.” Check out this pretty great sendup of how the Twitter hubbub has rippled through the media recently:

VH1 TV Shows | Music Videos | Celebrity Photos | News & Gossip

Bloggers Aren’t Journalists to The House

If the world isn’t ready to accept bloggers as journalists, then I must ask why it is that bloggers want to be considered journalists. I got out of journalism because I didn’t want to fight against the corporate interests and failing profit models. Social media, in particular blogging and independent journalism, has given me new hope in using broader sources of writing and investigation to find the truth. After all, isn’t that what journalism is really about? Reporting the truth as accurately as we can.

Not that I think all major news outlets need to go away. It might prove difficult for a group of bloggers to put together a reporting mission in Iraq. But I see more hope than hobby in the new regimes of citizen truth seekers. As even the most prominent journalism schools turn the study into more marketing than reporting, we must all question who really will have more access to and interest in the truth in the future.

The key issue here is defining who the government can force to reveal their source. Journalists are protected under the new bill. Bloggers and freelancers are not.

How to Write, Publish, and Market Your Book in a Web 2.0 World — No Really

icon smile How to Write, Publish, and Market Your Book in a Web 2.0 World    No Really

Super Bowl Ads Without URLs

A particularly great game this year, though I felt that the commercials were lacking. The word “sleazy” was used by some party-goers to describe the GoDaddy ads, but the ends have always seemed to justify the means for Bob Parsons. The Doritos snow globe ad was entertaining and Audi was fun.

What makes the ads really fun is dollar betting. At the beginning of each commercial break, we’ll each throw down a buck and guess what type of ad will come up first (soda, beer, car, etc.). Side bets are common, and at one point someone started betting that there would or wouldn’t be a web site listed in the ad. I was intrigued and took a few of these bets.

I wasn’t as sensitive to it before, but this revealed quite plainly how many large non-dotcom companies didn’t list their web site on the final “info screen” of the commercial. Three that stood out were Toyota, Budweiser, Audi, and Heineken. I’m not alone. Regarding the Audi ad, Michael Lebowitz of Forbes said, “Jason Statham is a good choice. Funny, but doesn’t rely completely on gags. A solid spot, but where’s the URL? Am I going to be asking that all night long? It’s 2009, right?”

My interpretation of this is optimistically to believe that it wasn’t simply a gross oversight from these companies, but that they have determined that people find them through search engines. Certainly with well-known brands like these, the appropriate web site comes up immediately through a Google search.

But at the end of the day, putting your web site URL on as much of your marketing material as possible is the best bet. People have come to expect it, and to an extent are comforted by it. Every ad has a final page of info to leave a lingering impression, or reinforce existing impressions. So why not take up a small piece of this valuable real estate to point people to your web site? Even if they are right about people using search engines to find them (or I’m right about giving them the benefit of the doubt), is it ever worth losing the minority of people who aren’t?

Consider especially that these ads will be posts to thousands, if not millions, of web sites as embedded YouTube videos. The more info about your company that you can put in the video itself the better since all the other pieces might not make their way to the viewed web site.

BlogWell Re-cap

Back from BlogWell — a riveting, fast-paced look at how some of the big guys do social media. I caught presentations from The Mayo Clinic, Proctor & Gamble, Sharpie, and Molson (who filled a spot at the last minute and brought much beer). Consistent themes included:

  • Start with a simple campaign or technology, then grow.
  • It’s not about marketing. It’s about interacting.
  • Be proactive about transparency and disclosure.
  • Don’t pour beer into a frosty mug (drop a note in the comments to find out why)

I was especially struck by the presentation from Susan Wessel at Sharpie (and not just because of the limited edition Barack Obama Sharpie’s), who indicated that for all their visibility, Sharpie is actually a pretty small company. As the primary PR rep for the company, she engaged in blogging and Twitter on her own time. I think this is the way it’s going to be for businesses for the foreseeable future who are unwilling or unable to commit additional resources to social media campaigns. In this case, she wanted to prove its value and the only way to do that was to do it. This is truer of blogging than any other form of marketing I’ve seen. The worst thing you can do is never start.

Maybe I especially remember Susan since I got her very last limited edition Barack Obama sharpie marker. Good word of mouth there.

Here are a couple of photos of Andy Sernovitz from GasPedal/The Blog Council and Adam Moffat from Molson mid-beer:

img 0007 BlogWell Re cap

img 0008 BlogWell Re cap

Here’s a good write-up on BlogWell from Chicago Tech Report.

iPhone Music Syncing With Multiple Machines

So I’ve had this minor issue with my iPhone for the past year and a half. I have never been able to sync music from my music server and everything else (photos, contacts, calendars, applications, etc.) from my laptop. I use a separate music server, partially for storage capacity and backup, partially to have my entire library on a fixed server for streaming music throughout my home and syncing to all portable (iPod/iPhone) devices. This is a minor issue because I have plenty of access to my music on iPods and throughout my office and home. Generally I prefer not to consume my iPhone’s valuable battery with music playing, but I don’t use most of the storage space so I’d like to have some music on there just in case.

Apple baked the functionality for this into iTunes pretty near the launch of the original iPhone. My problem seemed to be that I had synced music from my laptop, then unchecked the box to remove the music in hopes I could mate this function to the music server. Every time I’d tried to do it in the past, I was faced with this message:

sync warning as5 iPhone Music Syncing With Multiple Machines

The main reason that I was timid about a reset was the large number of Notes on the iPhone that I didn’t want to risk losing. Apple STILL doesn’t sync notes (or tasks for that matter), which is really odd since they now have notes and tasks as parts of Mail in Leopard. Luckily, with solutions like Evernote and Mark/Space Missing Sync for iPhone and Notebook there are easy work-arounds. I’ve used the latter for iPhone note syncing for months and am gradually switching over to the web-based note system that is Evernote.

Since I finally got around to getting an iPhone 3G (was holding out for something new at MacWorld and I’ve recently discovered the bluetooth on my iPhone is not working correctly–I’d always blamed my Prius–sorry Lola), I thought this would be a good time to give it another shot.

After some futzing and re-syncing I was getting the same warning message. Since everything seemed to sync to the new phone (even notes, though applications were in a different order on the phone), I decided just to try the Erase and Sync on the music server as I’d been advised that the music server should be synced first. Rather than erasing the phone, it synced only the music to the iPhone, leaving everything else alone.

So the message was a false alarm and taking the leap of faith paid off. Your mileage may vary and I’m still not exactly sure whey I was caught in this weird music syncing limbo to begin with, but now everything seems fine.

Bottom line, if you are getting this message even after you’ve un-syncing music to the iPhone from your main computer, it MAY work to just go ahead and Erase and Sync. There are so many variables here, though, that you may also end up erasing all the other info on your iPhone. In this case, just sync the music computer first, then check everything OTHER than music on the main computer and it should work fine.

If you are trying to sync music from two different computers to one iPhone (e.g., laptop and music server), you should check out this guide from Andrew Grant at Shiny Things. It involves some light hacking, which I don’t think would be difficult for most users. It’s not necessary for me, so I’ll skip it. The greatest worry here is that some future version of iTunes will make the hack stop working or worse yet corrupt some settings you changed.

Steve Leaves

I’m not really sure how much of this is anyone’s business (including mine) but as an Apple fanatic and tech guru, people tend to ask me my opinion of these things so here goes. Regarding Steve Jobs’ recent announcement of a leave of absence from Apple, I have to say, isn’t this why we build companies?

He’s given a lot to the tech world and Apple won’t die without him, even if he does leave permanently. As a shareholder, I’m more concerned with his health than the stock price of the company, which I’m confident will go back up (is there a greater roller coaster stock than Apple?) Can we all just be a little human about this? Who’s worried about stock price in this economy anyway?

Apple owns the digital music world right now. I’m not sure the purchase versus renting model works as well for movies or television, but they have the hardware and software in place to win people over and adapt to their needs. With the iPhone Apple has created the most powerful, user-friendly, and developer-incentivized mobile application development platform that exists.

2009 Social Media Predictions

Nothing too outlandish here, but an interesting list of social media predictions for 2009. My favorite is:

“Suddenly, being Facebook friends with your mom will seem less ridiculous than following 4,000 strangers on Twitter.” – Greg Verdino

Twitter for Journalists

Some community-driven thoughts about how journalists should embrace social media and “come out from behind their byline” by joining the online communities they seek to represent. I couldn’t agree more with this. I got out of journalism in school because I didn’t like the idea of being masked or unduly influenced by a newspaper identity, or worse a gigantic corporate identity behind the newspaper. Journalists shouldn’t be scared of the new wave of citizen journalism, but embrace its power to expand perspective and dig to deeper truths. Yes, social media generates a lot of noise, but there is still worth there if you know where to look.

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