Announcing Light Beam Flashlight for iPhone 4

The Astek team is pleased as punch about our latest iPhone app, a flashlight that takes advantage of the new LED camera light in the iPhone 4.

LightBeam icon3 Announcing Light Beam Flashlight for iPhone 4

But Light Beam is much more than just a flashlight! It’s the app that could save your party AND your life!

Light Beam is the iPhone 4’s brightest and easiest flashlight using the built-in LED flash! It includes a strobe light and SOS emergency beacon.

Features:

  • Uses iPhone 4 built-in LED for brightest light possible.
  • Intuitive, elegant design.
  • Flashlight: Auto-on when app is opened for quickest access.
  • Strobe Light: Bring the party with this ultra-bright strobe light. Or increase visibility for extra safety on your bike at night. Easy-touch slider allows you to control the speed.
  • Emergency SOS Signal: Activate with the tap of a button. Beams a repeating SOS Morse code signal via the LED light.

Download Light Beam for iPhone 4 now!

Here’s a screenshot of Light Beam:

app in phone3 Announcing Light Beam Flashlight for iPhone 4

Check it out and if you don’t have an iPhone 4 please tell your friends!

Simple iPhone 3G Voice Reception Fix

My first iPhone was the 2G model and I didn’t have many complaints about the voice quality or dropped calls — not any more than any other carrier anyway. When I switched to the 3G model, the voice reception became noticeably worse. At first I was content to blame the phone as it seems most people are. But I had to believe that Apple knew even the smartest of smart phones still had to be a PHONE first and foremost.

After tinkering a bit, I realized it’s very simple to switch the phone back into 2G mode. And guess what? I now enjoy the stable 2G reception from AT&T I used to. I have multi-hour-long conference calls with confidence. I can move around and not worry about dropping the call.

For data I typically just leave the wifi connected, which gives me high speed data most of the time (home, office, etc.). But if you find yourself sitting in the park or on the road needing to surf faster, just switch back to 3G. I wish the phone could use 3G for data and 2G for voice, but it’s a minor quibble.

To summarize, switch your iPhone to 2G mode and you’ll have:

Pros:

  • Better voice reception and quality
  • Longer battery life
  • Envy from other iPhone users

Cons:

  • Slower data speeds
  • That nagging feeling that you’re not using the latest and greatest technology

So how do you do it? Just follow these steps:

1) Press the “Settings” icon/app from your home screen.

iPhone Settings16 Simple iPhone 3G Voice Reception Fix

2) Press “General” (7th option).

 Simple iPhone 3G Voice Reception Fix

3) Press “Network” (3rd option).

 Simple iPhone 3G Voice Reception Fix

4) In the “Enable 3G” bar, it should say “On.” Press this and it will turn “Off” as shown below.

 Simple iPhone 3G Voice Reception Fix

5) Just click your home button or back to “General” to save. It will take a few seconds to switch over, and then you’re good to go! If you need your faster 3G data, just switch it back any time.

Real Time Customer Service

People have been serving customers in “real time” ever since there have been customers. So this is not a new concept. In fact, we’re using technology to correct a problem that technology introduced–distance between company and customer.

If someone walks into your store with a problem, you fix it immediately. If a customer calls you on the phone, you talk to them (hopefully) immediately. But what if someone posts something negative about you on Twitter or to an Internet Forum? What then?

Real time search allows you to monitor those types of interactions, complaints, and complements. It’s still your responsibility to respond, but the time needed to find such messages has been greatly reduced.

The lines between marketing and customer service are blurring. Quickly responding to someone on their own turf in a respectful manner has potential not only to set them straight, but also increase the likelihood they will tell other people about your remarkable effort to make it right. And your public response will serve as a permanent record for anyone else who sees the comment.

Twitter is currently the primary source of real time content, but expect others to get on board quickly. Twitter’s success has driven the major search engines to add real time search features to their products. But Twitter still manages the majority of real time traffic, so you can use Twitter’s built-in search engine as a place to hear what people are saying about you. Otherwise, expect popular online listening tools to start accommodating real time search in the near future.

This certainly won’t pre-empt any traditional forms of customer service, but people are out there talking about you online one way or another. You’ll be better off if you’re aware of it, since it’s not just going to go away on it’s own. At the end of the day, you should view this as an opportunity to serve people better.

AstekArrow2 Real Time Customer Service This post was featured in ePiphany, Astek’s Monthly Newsletter |  Other ePiphany Articles 

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Go Mobile with a Treadmill Desk

I guess this is somewhat old news, but I got to see a Steelcase Walkstation in the flesh last night at the Office Concepts party in Chicago. I have to admit when I first heard about this concept a few days ago, I snickered a bit, but the idea is growing on me.

aebaca4b93a3c9070e990fbd253c310f Go Mobile with a Treadmill Desk

At first I imagined someone trying to run, or even jog, while typing or trying to concentrate. I know when I work out the blood doesn’t seem to flow first to the brain, but your mileage may vary.

I was told that the contraption was intended for walking and working instead, at around 2.5 miles per hour. This could make more sense. Everyone should walk for at least half an hour every day. I’ve always believed humans were not meant to be shackled to a desk all day long, and this might be the next step towards a healthier working lifestyle.

Especially with innovations in the gaming world of controller-less interfaces that use cameras and microphones to detect body motions and sound, it’s not hard to imagine a virtual environment where after donning some kind of headgear you can be “walking” through a sunny glade, collaborating with people you “meet” (actually seamless video-teleconferencing) in a pretty natural way.

With a price tag around $5,000, the Steelcase solution isn’t for everyone, and the do-it-yourselfers are already proving anyone can make a treadmill desk for a lot less money. But you probably won’t get the nifty buttons that allow you to adjust the desk height on the fly.

Try Digg.com for URL Shortening

There has been a lot of discussion recently about URL shorteners, which have exploded in popularity due to the limited character count in Twitter (140 characters). Rather than wasting precious message space sharing a long URL, turn it into a small one that redirects people to the proper place.

TinyURL was the most prominent one initially, but many have sprung up, each offering various services and features. The allure is being able to track the specific URL that you created, which means that you can track your social influence by seeing who passes on your version of the particular link.

Bit.ly is one that does a good job of providing metrics and analysis to help you figure out where your link has travelled, but Digg.com is getting into the game. They have devised an elegant approach where you simply put a URL after “http://digg.com/” and it automatically turns it into a shortened URL, displays the site you linked, and a toolbar across the top with more options. Try it out:

http://digg.com/astekblog.com

URL shortening doesn’t come without implications for the structure of hyperlinks, which still rule the Web roost. Adding one more layer of interpretation has the potential to slow things down, cause more errors, or just complicate the system. Additionally, you should be aware that search engines place a substantial amount of weight on the keywords that you have in your URL, so if you are relying on inbound links (and who doesn’t?), it’s worth considering that search engines will not count these shortened URL’s in the same way as the permalinks you’ve worked so hard to optimize. For example, notice the category and title keywords in the URL for this blog:

http://www.astekblog.com/index.php/marketing/try-diggcom-for-url-shortening/

I see URL status moving in two directions, which should each be considered and used appropriately. 1) Permalinks (links that search engines see and won’t change like the one above) will continue to be essential in creating and classifying content on web sites. We will use search engines to reach these links. 2) In the social sharing world, shortened URL’s will gain more popularity as people start tracking their individual influence. It’s natural for Digg to get on this bandwagon since the entire point of Digg was to give people credit for “digging” URL’s, sharing them and gaining notoriety for finding cool things. Perhaps one or the other will win out. If it’s the latter, then sites will need to start building this social tracking capability directly into the permalinks themselves, which must be short enough to share.

It’s not going to take long for monetization to enter this game, where people receive more than social currency for initiating a link chain. One’s social network will become an even more valuable tool as advertisers begin to see the value of tracking recommendations amongst individual people. These recommendations will be more directly attributed to sales, which gives companies incentives to offer cash compensation or commissions to people who did the referring.

Keywords and Categories and Tags, Oh My

With billions of web pages out there, the web would be utterly useless without search engines and tools that help us label and categorize content to make it easier to find. This taxonomy breaks down into “meta data,” which is extra information that you attach to a piece of content to help describe it, and the content itself. A good example is a digital photograph. It’s likely that you usually only look at the photo itself, but your camera automatically attaches meta information such as date/time and perhaps location. New face recognition software makes it even easier to find that particular photo you’re looking for in your library of thousands.

What do categories, tags, and keywords all have in common? These are all tools we use to organize and classify information in order to make it easier for people to find when they need it. I’ll describe each below using this blog post as the consistent example to illustrate the differences.

I’m going to start with categories since they are the most intuitive. Categories are used to define general topics of interest related to a subject. You can see the Astek Blog categories listed to the right of this post. Categories serve two very useful functions when applied to blogs. 1) It helps the readers know at a quick glance the general topics being covered by the blog. 2) It helps the author(s) stay focused. Blogs are best when they are focused around a certain set of topics and this is an easy check to make sure the blog post is still on track. It is common to see something generic like “General” as the only category. While this can be applicable in some cases, it’s typically not an effective way to label your posts.

picture 610 Keywords and Categories and Tags, Oh My

Categories are common in blogging software. You can typically define the categories you want to write about, and each time you write a post simply select the categories that apply to that post. If you find yourself commonly wanting to write about a category that isn’t in your list, go ahead and add it. Just remember to keep your list relatively short (fewer than ten) to make it easy on the reader. In this case, I used the following categories for this post:

Categories: ePiphany Featured Story, Marketing, Social Media, Technology, Web

As it becomes easier and easier for anyone to create and distribute content of all types on the Internet, categories quickly start to become a fairly limited way to organize information. Enter tags, which have become popular in the past few years. While I recommend putting a limit on the number of categories you use, there is no practical limit the number of tags you can attach to your content. Any significant concept word that is related to your text is worth putting in as a tag.

Tags are single-word labels that you can add to as you go. A tag “word” might actually contain more than one word, but it’s important that the tag have no spaces for consistency. Whereas I felt limited to five related categories for this post, I assigned ALL of the following tags to describe the article I’m writing:

Tags: apple, astek, blog, bookmarking, categories, community, content, design, distribution, how-to, information, internet, keywords, Marketing, media, publishing, search, seo, sharing, social, socialmedia, tags, Technology, tip, tool, Web, web2.0, writing

To get an idea of all the specific areas we cover in the Astek Blog, check out our tag cloud:

picture 89 Keywords and Categories and Tags, Oh My

Okay, that looks cool, but what does it mean? Notice how some of the words in the tag cloud are larger and bolder than others? Technology, Web, socialmedia, Entrepreneurship, etc. The more a single tag is used to describe each post on this blog, the larger and bolder that tag will become in the tag cloud. This makes it easy to see at a glance which topics are covered more than others, which gives readers a more detailed topical view of the blog content. Click on a tag to see all the posts related to that word or concept.

Tags emerged from social media. Delicious.com and Flickr.com were at the forefront of developing this technology a few years ago. Since then, tags have become the commonplace method of assigning labels to vast amounts of information to make it easy to find later. I recommend you sign up for a free account at Delicious.com to store all your web bookmarks in one location (great for accessing from various locations). There is also no better way to demonstrate how tags depend on the community to make sure people are using them consistently. When you bookmark a site in Delicious.com, the community suggests several tags that other people have used to describe that web site. Typically the community gets it right, which means you have to think less about what tags to use. It makes everything quicker and more reliable.

In the following example, I tried to bookmark Apple’s web site in Delicious. Since I had already bookmarked it, Delicious shows me all the tags I had already used (highlighted in gray boxes). However, since that was awhile ago, the community has applied many new tags to describe the site. All I have to do is click on the new tags I want to assign to the bookmark.

picture 129 Keywords and Categories and Tags, Oh My

Then, when I want to find a particular web site, I can use tags to filter my bookmarks. In order to find Apple on my Delicious.com account, I might type the following tags:

Tags: computer hardware ipod

In that example Apple is the only site that has all three of those tags attached to it. If I remove the “ipod” tag, I get six results (including Apple) that are related to “computer hardware.” Go ahead and try it yourself.

picture 139 Keywords and Categories and Tags, Oh My

In the blogosphere, prominent blog search engines like Technorati and blog authoring tools like Wordpress collect tags from all the people who use these services. When you write a post on Wordpress, it suggests tags that others have used based on the content you are writing. The more people consistently use tags to describe content, the easier it becomes to discover content that relates to other web sites. We’re moving away from meticulously crafting the taxonomy, and instead tossing it all in the bag. The trick is if we put a tag on everything on the way in, we’ll know where to grab it on the way out.

Last, but certainly not least, we have keywords. I’m going to save an in-depth discussion of search engines for another ePiphany, but keywords are used most heavily when using sites like Google, Yahoo, Alta Vista, etc. to find specific content on the web. Search engine optimization (SEO) is also called search engine marketing.

If you’ve stuck with me so far, you might be asking yourself what the difference between a keyword and a tag is. The key difference between the two is that tags are attached to content and keywords are IN the content itself. It’s a special combination of art and science to properly optimize a page on a web site. First we find the keywords that people are using to find that type of content, which is not always intuitive and requires research. Then we integrate these keywords directly into your content through strategic copy writing to allow search engines to find them contextually. The trick here is preserving the integrity of the authored material while making it searchable.

Gone are the days of loading up meta keywords behind the scenes and being done with it. A good SEO strategy requires consistent monitoring and tweaking.

A Few Things To Keep In Mind:

Pluralization and alternate forms are always a bit weird with tags. I usually just put both forms in. You never know if someone will search for “finance” or “financial” or “finances.”

Spelling is something common to all of these. A misspelled tag or keyword will result in the content potentially not coming up. Some people optimize for misspellings to grab some low hanging fruit (e.g., micorsoft).

There is common confusion about the “rules” of tagging. Particularly when you get into the semantics of multi-word phrases like “social media.” My advice is to use any variation of the tag you think is appropriate. In that case I would use “socialmedia,” “social,” and “media” as separate tags.

Feel free to post questions in the comments.

astekarrow10 Keywords and Categories and Tags, Oh My This post was featured in ePiphany, Astek’s Monthly Newsletter |  Other ePiphany Articles 

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Twitter Your Way

I’ve seen a few good articles recently that can help you use Twitter the way you want to use it. That is, after all, the greatest thing about Twitter. The platform is so simple in design and execution that it can be used however you see fit. I rarely use the Twitter web site itself, opting instead for Twitterrific on the Mac and Twittelator Pro on the iPhone, so these first two articles give a great overview of other ways to access Twitter, from mobile devices to your desktop:

23 iPhone Apps

Top 20 Tools

This one is devoted to the craft of gaining a Twitter following:

Create a Following

And here’s a peak into how the C-suite is using Twitter:

Top CEO’s on Twitter

Application Forces Self-Control

Do we really need an application that turns off our computer’s Internet connection until you reboot it? Freedom does just that, though you can also specify a time for it to “release” your Internet back to you. I guess since it’s my job to be online most of the time this seems impractical to me, but I appreciate the sentiment. Some of the best work I get done is on airplanes where I have no Internet AND no phone. However, I find it a bit sad that we have so little self-control that we need an application to do this for us. It’s easy enough just to turn off your wi-fi or unplug your network cable. But then again, it’s easy to plug it back in as well if you just HAVE to check your Facebook news feed.

This might be useful to me when they figure out how to block cell phone signals from you computer as well.

Obama Tax Calculator

Taxcutfacts.org is an innovative tool from the Obama campaign, giving voters a simple web calculator to see for themselves how each candidate’s tax plans will directly affect them rather than selling them on some generalized sentiment about a plumber who may or may not represent the people.