Future of Mobile Marketing Looks Bright

Mobile marketing has changed a lot in the past couple of years. Geo-targeting uses your smart phone’s GPS to find out where you are, allows you to “check in” to a location, and deliver targeted messages to you based on that information.

Leaders in the geo-targeting space include Foursquare, Gowalla, and Loopt (plus LooptStar). They are similar in many ways, but each offers a different twist on an increasingly familiar theme. They enable local businesses to find and attract consumers in new ways, such as offering coupons or special offers to regulars based on how many times they’ve come in. Like many start-ups, none have mastered the monetization aspect of mobile marketing, but there are clearly endless opportunities here.

In order to give people incentive to use the apps, various forms of social “rewards” are used that essentially turn exploring your city into a game. We are social creatures, and while some of these rewards may seem meaningless or frivolous, there is an attraction to them as they create an element of social status within communities. A large part of the appeal to people in large cities with lots of friends is to make sure you never miss the action, but I believe the jury is still out as to the real social value of this once the initial allure wears off a bit.

While this isn’t intended to be an in-depth review, I’ll discuss some interesting distinctions of each:

Foursquare – I’ve been on Foursquare for about a year now. It’s been amazing to watch the database of local places grow since it depended on the community to enter locations. Now it’s rare that I go somewhere that isn’t already there. The person who frequents a location the most becomes the “mayor” and some establishments give benefits for that position. You collect virtual badges for achieving certain things, like being in a place with at least 50 other people (Swarm) or hitting 4 clubs in one night (Crunked). You get the idea. Foursquare made a gamble by creating a new database of locations and friends, but it seems to have paid off. The most compelling thing about this is the special offers that are based on your location. When you check in somewhere, the app will tell you if there is a nearby special, or one at the place you are (a free drink for 10 check-ins for example). While Foursquare has exploded in the past year, I haven’t seen a congruent explosion of the specials offered by businesses.

headerLogo1 Future of Mobile Marketing Looks Bright

LooptStar is a spinoff of Loopt, which was historically a more informational type of app. Their new entry enters the “rewards” space more heavily. The thing that LooptStar does that I believe will give it an advantage is use Facebook Connect to leverage the largest existing social network rather than wait for everyone to find their friends on yet another new one. They were later to the game, but I believe this will give them an edge in the long run. In LooptStar you become a “boss” rather than a “mayor.” But the rewards look to be more tangible than FourSquare.

product star logo1 Future of Mobile Marketing Looks Bright

Gowalla benefits from being on all major mobile smart platforms, including Blackberry and Palm. They also rely on partnerships with existing travel-related services to offer “trips” and share those with your friends. While Foursquare provides community tips based on your location, Gowalla focuses more on directly exploring your friends’ favorite locations to learn more about what they like rather than the community at large.

Picture 181 Future of Mobile Marketing Looks Bright

All of these apps feature basic sharing with your Twitter and Facebook feeds to let people know what you’re up to. Yelp has entered the space by adding check-in to its feature set and you can bet that Google is going to be all over this with its massive business database and Android mobile platform. The problem these sites have is that they have established brand and culture that make it harder to break into new areas.

While this space is fascinating to watch, it still has a long way to go. The apps depend largely upon smart phones such as iPhone and Android, which represent the minority of the mobile market. Also, I feel that any app that requires you to actively check in to a location rather than simply knowing where you are is going to appeal more to geeks and early adopters than the majority of people. It can be very distracting to interrupt your social experience. “Wait guys… I have to check in here first…”

What’s the alternative? Remember Minority Report, when Tom Cruise’s retinas were scanned everywhere he went? In that version of the future, you didn’t even need a device to tell the network where you were. Cameras were so ubiquitous that they knew anyway. Scary? A bit. Possible? You bet.

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Shine Your Light – Viral Video Campaign

As you may have heard, Astek recently launched the iPhone 4 App, Light Beam! We’ve been having fun finding all the amazing uses for the app including flashlight (duh), strobe light, bike safety flasher, a way to help your friend find you in a crowd (at night the flashing light can be seen more than 2 blocks away!) and most recently as a “brush” for drawing in light.

We recently asked Astek staff and friends to use Light Beam in front of a long exposure camera to draw original light art inspired by a series of 1949 LIFE photos featuring Pablo Picasso drawing in the air with just a flashlight.

Picture241 Shine Your Light   Viral Video Campaign

http://www.life.com/image/72386434/in-gallery/24871/picasso-drawing-with-light

We couldn’t be more pleased with the results! Our “Light Beam Artists” used the steady beam as well as strobes at various speeds to create some really cool works! We video taped their movements to produce these images as well! I can’t decide which I like looking at more, the video of the “light dances” or the beautiful final images! Please check out our videos and let us know what you think! If you want to submit your own Light Beam drawings we encourage you to do so at our Light Beam for iPhone 4 Facebook Page!

The Multimedia Carrot: Leading Bloggers to Your Story with Photos and Video

Professional bloggers are busy people. Most professional bloggers pump out anywhere from 1-20 blog posts a day! Like reporters, bloggers are mostly word-smiths with photography and video production being a secondary (or non-exisistant) skill set. Unlike reporters, bloggers aren’t typically working in a newsroom with access to staff photographers and video equipment. The lack of multimedia resources and the pure volume of blog stories creates a vacuum that a smart web marketer can fill up with eye-catching photography and video showing-off their product or organization.

iStock 000005916995XSmall The Multimedia Carrot:  Leading Bloggers to Your Story with Photos and Video

Now, the only guaranteed way to get covered by a professional blogger is to have a news-worthy story appropriate for their readership. However, providing high-quality photos and video can make a huge impact on the probability of getting covered on blogs (much more than in traditional print media) and will especially impact the length, depth and quality of the posts that they write about you. Though this is true as well for traditional press, it’s a much bigger deal in the blogosphere.

Tips on Photos for Blogs:

  • Full color, professional photos are best.
  • If you can’t afford professional photos do a little reading about product photos before you try taking them yourself. A couple easy tips: Outside shots taken on a sunny day are your best bet if you don’t have access to professional lighting. Be mindful of your backgrounds and the composition of the shot.

Picture2 The Multimedia Carrot:  Leading Bloggers to Your Story with Photos and Video

Tips on Videos for Blogs

  • Drive traffic to your website by putting a slide with your website address at the end of the video with a call to action (e.g. Get free tickets to the show at MyEventWebsite.com!).
  • It’s not a bad idea to include your logo and/or web address in a corner of the screen throughout the video.
  • Post your video on a site like YouTube or Vimeo that makes it easy for you to share with the bloggers and makes it easy for them to embed the video on their blog.
  • Keep it short.

Tips on Providing Media to Press

  • Do not attach large photo or video files to your pitch email unless specifically asked to do so. The email will either get swallowed by spam filters or you’ll clog the blogger’s inbox and make them mad.
  • Recommended media formates:
    • Press Releases: PDFs
    • Photos: JPGs, less than 1MB
    • Video: Upload to YouTube or Vimeo for easy embeds
  • Set up a press page on your website and provide bloggers a link at the end of your pitch email (E.g. “To download press releases, photos and video visit our online press room.”)
  • Another method for distributing the rich media is to post the story on your own blog and direct the professional blogger to that article.

Interview With Aarti Sequeira – How Social Media Can Make Your Dreams Come True

My great and talented friend, Aarti Sequeira, proves that social media can help make your dreams come true. She turned her homemade YouTube-based cooking-variety show, Aarti Paarti, into a spot on The Next Food Network Star, premiering this Sunday, June 6, at 9p/8c on the Food Network.

Aarti’s show features original how-to recipes with distinct India influences that just about anyone can make. I was fortunate to interview Aarti and learned a few things I didn’t know about her fantastic journey from laptop to living room. Enjoy!

Aarti sm Interview With Aarti Sequeira   How Social Media Can Make Your Dreams Come True

What first inspired you to create Aarti Paarti in early 2009?

I was floundering at the time — my career in journalism had evaporated, and I hadn’t had that fire in my belly to chase it. I had just finished co-producing Sand and Sorrow, one of the most fulfilling experiences of my life; I’d had the chance to work on a story that really impacts our humanity, for a Peabody Award-winning director, narrated by George Clooney and eventually bought by HBO. How can you top that?! I tried to find more documentary work, but that was right as the economy was shrinking, so there wasn’t money or interest in doing “another Africa documentary.” Isn’t that sad?

Anyway, at that time, cooking had grown into a real passion in my life. I had completed a part-time cooking program, interned at a James Beard Award-winning restaurant (Lucques, helmed by Suzanne Goin) and realised that restaurant life was not for me. I was totally stumped about what I supposed to do with my life, and it was depressing me. Here I was, a Northwestern graduate, a former CNN employee, a documentary filmmaker… with no drive to do anything but make dinner. Finally, one day, my friend said, “You need to do a cooking show, a cool one, where there’s someone in the kitchen with you and you’re chatting through the whole cooking process.”

My husband, Brendan, ran with the idea, and within a day, had written a complete one-sheet with a solid concept for a show called “aarti paarti”, where I would be cooking for a bunch of my friends, who we’d cut away to as the food simmered or roasted — since all my friends are actors/performers, they’d be doing something amazing. We shot it one day, and we got 13 hours of footage. It was unrealistic to try to put that together into a pilot by ourselves, so months later, I got so frustrated that I just picked up the camera and shot a quick 10-minute episode myself. My husband shot the next episode and we started incorporating the variety show angle, which I just love. And the rest is history! We’ve shot over 30 episodes so far, featuring everything from a uke-strumming juggling clown to singing puppets to a belly dancer!


(I made a cameo [4:20] in this episode, which for some strange reason has more views than any other…)

What equipment/knowledge/materials does someone need to produce a show like this?

We borrow the camera, a Panasonic dvx100, an older model that still shoots beautifully, but not in HD. It’s our dream to upgrade to an HD camera — can you imagine how good the food will look in HD?! Those cameras don’t cost more than a few hundred dollars these days, but you need a good cameraman to shoot, which normally is pretty expensive. Luckily, I’m married to one! Tape is pretty cheap, $100 for a box of 64-minute tapes. We also borrow mics whenever we can, because good sound psychologically makes your visuals look better.

I edit the show on my Macbook Pro, using Final Cut Pro, which is pretty expensive but wonderful. I taught myself how to use Final Cut by using the classes at lynda.com, which is somewhere in the neighbourhood of $20 a month. Food costs are pretty low, about $50 per episode, and we get to eat it afterwards!

What advice would you pass on to someone starting their own YouTube show?

Make your show look good — get someone who can really shoot, who’s got a steady hand, who can shoot from different angles. I can’t tell you how many shows I’ve seen where the cooking show host is just facing the camera head on for the entire video. So boring! And stuffy! Make your show as fluid as possible.

Also, make sure you get close-ups of all the food and action, and capture any natural sound too — they make for nice breaks in the action, just like a little breath. And speak normally, in regular English… don’t try to be anything you aren’t. The more you try to fancy yourself up, the stiffer you’re going to come across.

How long was the show posted before it started to get attention?

At first, my videos got about 100 views, and that stayed pretty steady until I started doing videos for Goodbite.com a couple of months into it. Then the numbers rose to somewhere in the 300-400 region. I realised that when naming my videos, I had to include words/phrases that people would be searching for. For example, my samosa episode got about 1000 views, probably because people were searching for a good samosa recipe. Now that the Food Network Show is about to start, I assume I’ll get somewhere in the region of 10,000 views, fingers crossed!

(Great SEO instincts, Aarti! Learn more about SEO)

Is it difficult to keep up with the schedule and come up with new ideas? What keeps you motivated?

It *is* hard to stay motivated. Toward the end of each season, I inevitably feel like I don’t have any energy or ideas left. But having your husband as your producer is good (and bad!!) for that, because he pushes me when I don’t feel like I have anything left to give. Every season, we try to have the recipes and the variety acts planned out before we start shooting, so I’m not scrambling at the last minute. But, that doesn’t always happen. Sometimes the ideas for recipes come effortlessly. Sometimes it’s much harder. Usually that’s when I’m overthinking it. And Bren is great at coming up with the variety acts.

What other social media tools/sites/channels do you use to promote the show? Are these critical to its success?

I update my Twitter and Facebook accounts when a new video is up. I also created a fan page for Aarti Paarti on Facebook, and I put the video up on that page first. And, I send out an email to over 500 people with a link to the video. Oh! And of course! I write out the recipe with a back story on my blog, aartipaarti.com.

Why did you go with YouTube over other video sites?

I wanted to put them up on ONE venue so that I wasn’t splitting viewers between sites. I much prefer the video quality and layout of Vimeo, and the cool community of artists gathered there, but I found that some people’s computers couldn’t play their high-quality videos. I also wanted to garner the most eyeballs possible, and since YouTube is still the biggest outlet for videos, I figured that when people want to see online cooking videos, they’d go to YouTube before they went to Vimeo.

How much professional cooking experience/training have you had, and is that more or less important than just getting right to the experiments?

I trained at the New School of Cooking — I find that essential in understanding the science behind cooking, so that when I want to make food with particular flavours and textures, I know how to get there. It shortens the experimentation process. My journalism training definitely helps me write on my blog and stay comfortable on camera.

How important is collaboration for your show?

I couldn’t do my show without collaboration. Full stop. My husband is just as vital to the show as I am. And I couldn’t do it without all the artists who perform on my show!

Did Aarti Paarti help you get selected by The Food Network?

Aarti Paarti gave me weekly practice at my dream job for about a year! Every week, I got a little more comfortable talking to camera, whilst preparing food, which is a little bit like rubbing your tummy whilst tapping your head. That meant, by the time I sent in my application video to the Food Network, I had gotten pretty good at letting my personality and my food style shine through. Being on camera is much harder than you think!

Check out Aarti on The Next Food Network Star premiere this Sunday on The Food Network at 9p/8c, Sunday, June 6.

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You (Yes, You!) Can be a Digital Filmmaker

iStock 000009831606XSmall You (Yes, You!) Can be a Digital Filmmaker

It’s true.  The availability of cheap cameras, editing software, and online video hosting services has set an extremely low barrier of entry to the world of digital video.  However, to a beginner, putting all the pieces together might be a little intimidating.  Not to fear!  Getting a video on the internet is only as complicated as you want to make it, and you can maybe even do so using resources you already have.  If you use the one-take editing technique, you can skip the video editing software part altogether.  Just shoot your video, and upload it directly to a free hosting service like YouTube.  Let me outline the basic choices you have for each of three main areas: cameras, hosting services, and editing software.

Cameras

Webcams and Mobile Phones
I start with these together since you may already have one or both!  These days, many laptops and monitors come with embedded webcams, and most mobile phones can take video.  Some phones, like the iPhone for instance, can upload video directly to YouTube.  It doesn’t get any easier than that!  And if you don’t have a phone that takes video, or an embedded webcam, buying a webcam may well be the cheapest way to get started.  You’re not going to get HD quality at the low end of the price scale, and you’ll be constrained by having to be connected to your computer, but you can find useable webcams for around $20.
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Metrics to Pay Attention to for B2B Blogs

B2C and B2B blogs are very different beasts. Each have different goals and should not look to the same stats for determining success. I ran across a great article today on which statistics are meaningful when evaluating the effectiveness of a B2B blog. If you have a B2B blog or are thinking of adding one to your company’s site, it’s worth a read: http://www.proteusb2b.com/b2b-marketing-blog/index.php/b2b-blogging-metrics-analytics/?utm_source=eNews&utm_medium=email&utm_content=textlink&utm_campaign=apr10

How Can Google Help Your Business?

How do you Google? Chances are you start most of your Internet research at Google.com. You might also have a Gmail account or use Google Calendar to manage your life. And it’s a safe bet you’ve used Google maps and have your own opinion about the street view trucks making sure everyone can see your house. But there is much more to Google than meets the eye.

Google is many things to millions of people. What started as an innovative way to search the Web back in 1998 has grown into one of the world’s largest and most successful companies, now delivering results for more than one billion searches every day using its highly guarded secret sauce. Put simply, Google is what makes the Web usable.

Recently Google has taken great strides to integrate its numerous products and services into a suite of business applications called Google Apps, which can help you with corporate email, shared calendars and documents, groups, websites, and video.

google apps2 How Can Google Help Your Business?

The services are all Web-based, which means you don’t have to worry about servers, maintenance, etc. Just make sure you have a Web connection, get through the basic set-up, and you’re good to go. All the services are seamlessly integrated with each other at a fixed low per-user cost. Google even provides a handy cost savings calculator if you’re using Lotus or Exchange.

As much value as the Business Apps give you, Google’s free apps can deliver even more value. I encourage you to look into:

  • Google Analytics to see how your Web site traffic is doing to improve marketing strategy
  • Google Alerts to have industry or brand-related articles and comments delivered right to your inbox
  • Google Reader to keep all of your blogs and RSS feeds in one place

Picture 13 How Can Google Help Your Business?

While Google’s unofficial slogan has emerged as “Don’t be evil,” prominent tech leaders such as Steve Jobs have publicly objected to Google’s claims of holistic do-gooding. Let’s face it, Google is still an enormous company with responsibility to its shareholders. Good and money don’t always line up conveniently in that model, despite the best intentions.

Google continues to face challengers in the search space, such as Facebook, especially as social media continues to fundamentally change the way people access the Web and search for information. More and more people would rather get answers from people they know than the search giant. But stay tuned — Google may just master social search yet.

Keep your eyes open for Google’s latest experiment to revolutionize the way American’s access the Web with the fiber-to-the-home network.

Let me know if you have any questions about Google for Business or increasing your search rankings!

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Google Buzz

buzz logo1 Google Buzz

No, I’m not talking about Google being talked up in the news, blogosphere, or twittersphere.  Although I do think Google’s new Buzz concept is newsworthy.  I haven’t really caught any “little b“ buzz about it except within ”big B“ Buzz itself (although there are some news articles to be found about it).  Buzz is Google’s answer to Twitter and Facebook’s news feed.  I’m a longtime GMail user, so I saw it when it rolled out to most users yesterday.  I guess I did see one tweet and one GChat status about it when it apparently soft launched on Tuesday, which had me investigating in advance.

It was interesting yesterday to see people experimenting and wondering what it was all about, through the Buzz interface itself.  It’s apparently not totally intuitive for everyone.  I generally like it and get it though, and I’m not the only one.  There was a lot of people posing questions or concerns through Buzz status updates, and other folk responding back about how they thought things worked and made sense.

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Real Time Customer Service

People have been serving customers in “real time” ever since there have been customers. So this is not a new concept. In fact, we’re using technology to correct a problem that technology introduced–distance between company and customer.

If someone walks into your store with a problem, you fix it immediately. If a customer calls you on the phone, you talk to them (hopefully) immediately. But what if someone posts something negative about you on Twitter or to an Internet Forum? What then?

Real time search allows you to monitor those types of interactions, complaints, and complements. It’s still your responsibility to respond, but the time needed to find such messages has been greatly reduced.

The lines between marketing and customer service are blurring. Quickly responding to someone on their own turf in a respectful manner has potential not only to set them straight, but also increase the likelihood they will tell other people about your remarkable effort to make it right. And your public response will serve as a permanent record for anyone else who sees the comment.

Twitter is currently the primary source of real time content, but expect others to get on board quickly. Twitter’s success has driven the major search engines to add real time search features to their products. But Twitter still manages the majority of real time traffic, so you can use Twitter’s built-in search engine as a place to hear what people are saying about you. Otherwise, expect popular online listening tools to start accommodating real time search in the near future.

This certainly won’t pre-empt any traditional forms of customer service, but people are out there talking about you online one way or another. You’ll be better off if you’re aware of it, since it’s not just going to go away on it’s own. At the end of the day, you should view this as an opportunity to serve people better.

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What is Real Time Search?

iStock 000011632565XSmall What is Real Time Search?

Real time search is getting to be a quite the buzzphrase in recent months. But what is it really?  The simplest and most familiar example is Twitter’s search feature, which provides almost instantaneous access to anyone’s tweets.  But given the recent implementations by the major search players, Google and Microsoft’s Bing, there appears to be some disagreement on the finer points. This article by Danny Sullivan from Search Engine Land analyzes the concept in a really nice way that I tend to agree with. It also delves into a lot of other specialized tools for real time search, but I’ll stick to the big names here (Twitter, Google, and Bing). Sullivan maintains that real time search is only truly “real time” when its sources come from microblogging services that provide a real time feed of the activity on their networks. For the most part right now, that means Twitter. There is just no single place for search engines to constantly look for updates from news sites or long-format blogs. So they have to depend on being alerted to updates by such sites, or actively crawling around the entire internet looking for new content. Neither of which is reliably real time in the up-to-the-second way that Twitter is.

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