As the Web world continues to evolve every day, Astek moves right along with it. While we offer a wealth of services related to newer Web strategies and tools such as social media, good old fashioned websites are still alive and strong.

Sometimes it can be hard to know where to begin if you’ve been given the task of redesigning your company’s website. Having been through this process numerous times, I’ve shared some of my own thoughts and good articles I’ve read recently that can help you through the earliest stages of redesigning your website.

Write your Website Redesign RFP (Request for Proposal)

Like most shopping expeditions, you will find the best product or service for you if you know what you’re looking for ahead of time. This starts by drafting a document of your requirements, which are unique to you. This will help you define your objectives and come to the table with a clear roadmap.

I’ve sometimes found myself in the position of helping prospective clients write their RFPs, whether or not we get the work in the end. I’ve been on both sides of this, and find that working through the RFP with someone who has been through it before can help you immensely.

The most important thing your RFP should do is clearly outline all the parameters of the project to structure it for your vendors so that you can align the format of the proposals you receive. The more specific your requirements, the easier it will be for you to compare quotes. Comparing apples to apples will help ensure you’re picking the right vendor for the right reasons.

RFPs take on numerous forms, but the basics should include project overview, goals, services requested, key roles, expected formats, special requirements, technical requirements, existing integration points, submission details and timelines. For extra credit, you can also create a site map, which is a bullet list or flow chart of the expected pages on your website.

Read more about creating a Web RFP from MarketingProfs. (Free account required for full article)

Read Seven Tips for Improving Your Website from Entrepreneur.com’s Daily Dose.

Illustration by Matthias Pfluegner

Choose the Right Partner for You

Not all Web vendors are the same. They range from individuals to large agencies. With so many options, it’s less a distinction of good and bad and more a matter of alignment with your culture, goals, work style, capabilities, and budget. Some Web professionals focus purely on design. Others do design and development and perhaps hosting. As agencies grow larger they tend to offer more services such as strategic marketing and ongoing campaign development. Full-service boutique agencies like Astek are rarer.

Your RFP will help align the formats of the proposals you receive, which will make them easier to compare. If you didn’t get very far with your RFP, never fear. A good Web consulting firm will be able to guide you through the process. It just might take a little longer to get there. Most websites don’t tend to do a whole lot on their own, so you should consider how this will fold into your overall marketing strategy.

Like anything, you’re better off with a firm that is really good at a couple things than okay at a lot of things. Many Web firms have their own content management systems (CMS), like Webany, so you should specify if you want a proprietary or open source CMS. Mobile is becoming essential for websites, along with SEO and social media, where it can be difficult to determine the true level of experience being sold. Ideally you will find all these disciplines under one roof to reduce the amount of time you’ll spend managing multiple vendors.

Always be sure to ask for references with whom you can speak and examples of past work.

Read tips from Scott Robinson about choosing the right web developer.

Read about tips for keeping up with the digital revolution and getting unstuck.

If you have any more questions, don’t hesitate to drop us a line. Good luck!

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Andy Swindler Categories: How To, Marketing, Web

Back in August Google first started piloting “Author information in search results” (Matt Cutts YouTube Videos 1 & 2) giving authors more prominence in SERPs

Here’s the how-to link – the original post by Google: Google Commandment #1,785,234,002

One of the final steps requires you to add the pubs you write for via the “Contributor to” link. The “Contributor to” link is not so easy to find so I embedded a screen grab of it here. Click the image for a larger version.

This should not take more than 15 minutes start to finish to set up.

It looks like Google is now also giving more favorable rankings to the Google+ profile accounts over other profile platforms in SERPs. More on that, a Techworld article expounding on a Danny Sullivan article.

To summarize all that – You need to get your profile up on Google+ ASAP!

After it’s set up with you’ve got your pic, pub links up, and your articles have your email address in them, (how that happens – see dev team) and Google waves their magic wand, your picture will pop up along side the search result, along with links to other articles you published, your Google+ profile, and social/sharing platforms, among other things.

Not only will you will be the coolest (and one of the most prominent) results in Google, but all your competing editors and authors will be very jealous. Do it for the bragging rights of increased traffic AND enhanced celebrity exposure.

You are going to have to get your email in your profile and that email address must appear in the post.  More spam – maybe. More web traffic – for sure.

There are other ways to comply but this might be the easiest for most companies. Either way you will need to involve your dev team.

And – You’ll need to get the dev teams on this soon so you are not the last one to the party.

How to Pitch Upper Management:
Push this deliverable hard with upper management as a high-value low-impact way to increase page views for existing and future website content. “Page views = sales boss!”

Get a meeting with the dev team, have them watch the Matt Cutts videos and read the full post on Google before.

How to Pitch the Dev Team:
You can tell the dev guys to think of Google as job security, if they don’t already realize this. “And our CMS should do this automatically so we are not bugging you every day to update our posts,” you’ll say to reinforce the benefit to prioritizing this project. Set a near-term deadline and make it happen.

Yes it’s just another thing that Google is making you do, but it is a must do – soon.

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Tom Lynch Categories: google, How To, Search Engine Optimization, Social Media, Web

The only two articles you’ll be able to read on Wikipedia today describe the Protect IP Act (PIPA) in the Senate and the Stop Online Piracy Act (SOPA) in the House. The rest are unavailable due to a widespread blackout on the Internet. You might have noticed Google’s logo expressing their support, shown below. Google didn’t go as far as to shut the search engine down, which may very well put the Earth off its axis at this point, but they do have a SOPA/PIPA petition you can sign.

If you’re unfamiliar with this new legislation under review, it’s worth knowing about. The short version is that it has the potential to violate the First Amendment, censor and cripple the Internet, impose harmful regulations on American business and threaten whistle-blowing and other free speech actions. It is thoroughly documented, so I will point you to TechCrunch’s SOPA coverage for the latest.

Fellow tech entrepreneur Ben Huh, CEO of Cheezburger, has been fighting this battle for months. Go Ben! People took notice when Ben threatened to move his 1,000+ domain names away from GoDaddy if they continued to support the bill. Today, if you try to pull up one of his websites, FAIL Blog, you’ll see the following message before entering the site:

Ben is not alone. While Facebook hasn’t officially joined the ranks, Zuckerberg has. I haven’t been extremely vocal about this for various reasons, but not because I support the bills. I generally feel that ridiculous measures like this written by people who don’t truly understand the consequences will blow over in time. But that doesn’t just happen by accident. It happens thanks to thousands or millions of people who make a stand.

And it’s always a useful reminder of the power lawmakers have, and the attention we must pay to our own power to help them craft policies that positively influence our lives. Someone once told me that technology moves much faster than the law, and this is one of those points of conflict that can emerge.

If you want to help and have about 10 seconds, this SOPA/PIPA petition from Avaaz.org is a good place to start.

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Andy Swindler Categories: Entrepreneurship, Technology, Web

Wikipedia Blackout Page

While browsing the Web today you’re probably seeing the response to the Stop Online Piracy Act that has been introduced into the U.S. Congress.  Many major web companies feel that this legislation will have a negative effect on the way the Internet/Web works and some of them (including Google, YouTube and Wikipedia) are taking down, altering, or limiting their websites to raise awareness of the bill.

Most of Wikipedia is down entirely today but you can still read the description of the legislation here.

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Tom Hickey Categories: Technology, Web

Or, at least all of the electrons that form the cat videos and pornography zipping around it?

Impossible to calculate exactly but, like most bizarre science facts (the planet Saturn could float on water since it’s only 2/3 as dense, the national debt as a stack of pennies would stretch out of the solar system, etc.) this is entertaining because of the scales involved.

The guys who put this together are called VSauce and their YouTube channel has a lot of other interesting time-waster material.

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Tom Hickey Categories: Fun, General, Technology, Web

Dennis Ritchie and Ken Thompson in 1972

The death of Steve Jobs has been discussed and his life memorialized over the last couple weeks, and for good reason.  Jobs was one of those rare celebrities that the computer industry produces.  He was a very public face for a very celebrated line of products and an evangelist for a way of thinking about how we, as a culture, use technology and integrate it into our lives.

Another computer legend died recently and, while his name recognition is no where near Jobs’s, without his work the current computer world might look very different, especially Apple products.

Dennis Ritchie (September 9, 1941 – October 12, 2011) created both the C programming language and (as one of many engineers) the UNIX operating system, both while employed at AT&T Bell Labs in the late 60′s and early 70′s.

The C Programming Language

Computers are only capable of carrying out a very specific number of simple instructions; they achieve complex tasks by stringing many (MANY) of these simple instructions together. This “machine code” can be complicated for humans to work with directly, especially on a large scale project, and so most computer programs are written in a “programming language” that translates ( or “compiles”) a human-friendly set of instructions into a computer-friendly set of instructions.  Roughly speaking: the friendlier a computer language is to humans, the “higher-level” it is.  The friendlier a language is to computers, the “lower-level” it is.

With C Ritchie created a bridge between the high and low-level. An elegant, structured language easy for humans to speak that translated very fluently to machine language.  It was also very easy to create versions of C for different types of computers.

C has been so successful it has inspired or evolved into many other languages including C++ (its immediate successor), JavaScript (running in your web browser), Java (used in everything from cars, home appliances and ground-control for space missions), ActionScript (the language that makes Flash animations do clever things), and PHP (which runs this WordPress blog).  Of the top ten most popular programming languages in 2011 at least seven of them are descended from C (or are, in fact, C itself.)

The UNIX Operating System

It’s hard to over-estimate the importance of the UNIX operating system.  There are a lot of reasons that it’s become such a workhorse of the information age.  Bell Labs distributed UNIX for free to universities, which meant an entire generation of computer professionals became deeply familiar with it and brought it out into the industry.  Being written in C meant it was easy to port to new hardware.  It standardized a very reliable system of allowing multiple users to access the computer and run programs at the same time.  And, at the same time UNIX was being birthed, an agency of the U.S. Defense Department was beginning to develop the technology that would eventually evolve into the present-day Internet, and a version of UNIX called BSD (“Berkley Software Distribution,” one of those branches of UNIX that evolved from the free university distributions) ran most of it.

And finally: when Steve Jobs left Apple in 1985, he almost immediately began putting together plans for what would become the NeXT computer which was unveiled in 1988.  NeXT’s operating system was called NeXTSTEP and it was based in large part on that same BSD UNIX operating system.  Returning to Apple in 1997 he brought NeXTSTEP with him and it eventually evolved into what is now OSX.

Any OSX user who opens the “Terminal” window is essentially opening a window onto a UNIX command line that any computer science major in 1975 would feel right at home with.

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Tom Hickey Categories: General, Technology, Web

Astek uses the testing platform Litmus to make sure that the HTML formatted emails we send out for our clients look great in all email clients from Outlook to Hotmail. They have a company blog with some valuable articles on email and browser trends. This month they have shared some very interesting infographs on mobile trends and best practices.

Check them both out:

Where Are Subscribers Opening Email

Anatomy of a Perfect Mobile Email

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Katie Hawkey Categories: General, Marketing, Web

In June 2009 Microsoft rolled out Bing, the newest, freshly branded version of their search services.  I’ve used it a few times and found it a capable tool with a nice presentation but saw no reason to switch from Google.  Just saw an interesting article from CNNMoney provides some interesting statistics about where Bing stands at two years old.

One fun fact is that while Bing’s market share has risen from 8.4% at the time of its launch to 14.7% currently, almost none of that increase has come at the expense of market-leader Google (now with 64.8%).  It’s mainly been siphoned away from third-place Yahoo which (in case you didn’t know) has actually been powered by Bing since late 2009.  As the article puts it:

“There’s usually no such thing as ‘bad’ market share growth, but… That means more than half of Microsoft’s share growth has come from cannibalizing its search partner.”

The most attention-grabbing numbers though are Microsoft’s losses on Bing: $5.5 billion since launch.  The entire online services division at Microsoft, since 2007, has lost $9 billion.

Microsoft (and some analysts) believe that Bing will start turning a profit in a few years and, more importantly, evolve into a truly unique product through the addition of natural language searches and other features.  But when you’re losing a billion dollars a quarter that’s definitely the sort of bet that only a giant like Microsoft can take.

The day I hear someone say, in absolute seriousness, “I binged the address of the hotel,” I’ll admit that they’ve made real progress.

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Tom Hickey Categories: Bing, General, google, Web

Have you ever painted a room to find that the color looks dated just a few months later? Or have you ever tried to put together a spring look, something fresh and bursting with color and just a twist of sophistication, but when you put all your pieces and accessories together you looked like a kid’s carnival ride instead?

I LOVE color, but I’m not always awesome at pulling together a pallet that evokes the response I’m looking for. I’ve been so daunted by the need to pick color before, that I’ve abandoned projects (and outfits) over it. This is why I am SO excited to find Colourlovers.com (Note: that’s colour with the British “o-u-r“ spelling).

In this online community, people with a real passion and talent for color put together hundreds of pallets and patterns for you to browse through and give them fun names like ”Valiant“ or ”Viking Invasion“ or ”Lovers Cry at Movies“. They even have a Business section that is specifically colors that are trending in the corporate world.

They also take images of objects from trending websites and pull color pallets right from the images.​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​

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I definitely would encourage you to check it out! It’s very inspirational!

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Katie Hawkey Categories: How To, Marketing, Web

I have never been able to get into Digg or any of the other sharable interest-tracking type tools. This weekend I heard Pinterest mentioned to me at least 8 times so I figured I finally needed to check it out. What a FANTASTIC tool!

Pinterest is a service that allows you to create online “Pinboards” for things you are interested in. Looking for new curtains for your living room? Create a “Living Room Curtains” pinboard and each time you find one you like, “Pin it” from an easy button you can drag and drop into your browser tool bar. Afterwards you can go back to your board to view everything you pinned, make your final choice and follow the photo back to the original page.

When you create an account you can easily find your Facebook and/or Twitter friends and identify categories of stuff you are interested in (DIY/Crafts, Home Decor, Photography, etc.) and you will see the pins from prominent pinners in these categories.

This is a very easy site to use. I suggest you request an invite today! You will be glad you did!

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Katie Hawkey Categories: Fun, Marketing, Social Media, Technology, Web